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Texting for Better Customer Engagements

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Ushur 2023 Year-End Video

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Benefits Education

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Cross Sell & Upsell

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The State of AI-Powered Automation in Regulated Industries

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Medicaid Unwinding: Current State, Best Practices and Future Vision

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Generative AI and the future of work & productivity

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Guide to More Effective and Efficient Group Benefits Communications

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Ushur for Agent Assist

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Introducing Ushur Studio

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Equitable employee benefits transforms operations

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Health Journey & Micro-Engagements™: Retail Pharmacy / PBM

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Health Journey & Micro-Engagements™: Pharma Manufacturer

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Group Benefits Quoting & RFP Intake Automation

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Guide to More Effective Healthcare Quality Communications

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SMS / Texting Virtual Number Options for Deployment

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Carriers' Guide to CX in the Age of Extreme Weather

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AskUnum cuts customer support turnaround time by 77%, achieving 83% customer satisfaction

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Benefitfocus reduces operational costs while educating new hires

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Irish Life brought an Intelligent Automation approach to pension contributions

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PPS leverages the use of Customer Experience Automation™

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Aflac solves communication problems and improves sales tactics

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Mortgage and Lending Experience

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Ushur for Hardship Inquiries and Account Resolution

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Hardship Inquiry

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Unum improves consumer experience with AI-powered micro-engagements™

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GenAI and the impending seachange in Enterprise CX

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Advancing Medicaid Health Equity and Quality

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Irish Life took a fresh look at customer engagement

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Using AI to improve consumer experience: A case study of Unum Group

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Revolutionize Customer Support Efficiency with AI-Driven Email Triage

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Best Practices to Improve Auto and Property Claims Experience Through Automation

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Healthcare Journey & Micro-Engagements™: Medicare Plans

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Closing Gaps in Care (Diabetes Example)

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Life & Accident Claims Journeys & Micro-Engagements™

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Absence Management Journey & Micro-Engagements™

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Property & Casualty Workers' Compensation Claims Journey & Micro-Engagements™

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Worker's Compensation Claims

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Property & Casualty Claims Journey with Ushur

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Powering CX with Intelligent Automation

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Invisible App 2.0 Product Launch

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Healthcare Journey & Micro-Engagements: Medicaid Plans

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Warm Member Welcome

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Medication Adherence Support

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Return to Work

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Medicaid Health Plan Redetermination

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Rapid Redetermination Support Best Practice Guide

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Retail Pharma PBM Order & Ship

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Customer Spotlight: Unum wins IDC Future of CX

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Pharma Manufacturer Clinical Trial Support

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Health Risk Assessment

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elevateWEBINAR: ON-DEMAND

Elevate the Worker’s Compensation claims experience for customers, injured employees, and carriers

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Find Friction and Fix It: Earn Loyalty, Drive Retention

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Banking Customer Experience Automation™ Guide

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l-aOVERVIEW

Life & Accident CXA Guide

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Durable Medical Equipment Demo Video

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Property & Casualty Customer Experience Automation™ Overview

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The Power of Email for a Rewarding Customer Experience

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ipWEBINAR: ON-DEMAND

Ushur introduces Invisible Portal

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Ushur + IDC: Focus on the Customer and Not the Application

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healthcareOVERVIEW

Healthcare Journey & Micro-Engagements™: Payers

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Social Determinants of Health Survey

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OverviewOVERVIEW

Healthcare Customer Experience Automation

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Ushur Overview

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Ushur for Health Risk Assessments

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Unum leverages AI and machine learning for better customer experiences and operational efficiency

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Great West Lifeco enhances digital customer experience

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Intelligent Insurer

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How can insurers manage ever-increasing customer expectations?

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Invisible App Overview

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Service Desk Automation

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Video: SmartMail Overview

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IMG_0021-2WEBINAR: ON-DEMAND

Having It All: Eliminating the Trade offs Between Improving CX, OPEX, and EX

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How insurtechs enable insurance value chain to deliver profitable and sustainable growth

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ushur_webinar_elevatecx_social_assets_1200x628px-1024x536-1WEBINAR: ON-DEMAND

Transform the claims journey to elevate CX, reduce operational expense and improve employee engagement

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The Guide to Using SmartMail in Insurance

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Improving Member Medication Adherence

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Appointment Reminder Automation

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Maximize Cost Savings by Automating Coordination of Benefits

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Insurance Experience Automation

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Reducing Cost by Automating Prior Authorization Communication

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Reducing Cost by Automating Appeals and Grievance Processes

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ushur-webinar-reuters-panel-featured-image-5-1920x1080-1WEBINAR: ON-DEMAND

Reuters - The Evolution of Customer Engagement: Deliver Value And Cultivate Long-Term Relationships

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AI in Insurance

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ushur_webinar_app_free_featuredimage_1920x1080_v1-1WEBINAR: ON-DEMAND

How Insurers go App-Free

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Be More Agile than your Customers: Value Chain Automation for True Customer Confidence

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Enhancing Member Engagement and Consumer Experience: Webinar Series - Part 3

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Integrations Defined & Why a Top-Down Approach Drives Success

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ushur_womenininsurancetech_featuredimage_1920x1080WEBINAR: ON-DEMAND

Women in Insurance Tech 2021

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ushur_intelligentinsurer_featuredimage_1920x1080WEBINAR: ON-DEMAND

Claims Innovation USA 2021

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ushur_webinar_enhancingmember_social_asset_1200x628-ondemandWEBINAR: ON-DEMAND

Enhancing Member Engagement and Consumer Experience: Webinar Series - Part 2

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How Healthcare is Using AI to Automate Customer Experiences

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Property & Casualty Customer Experience Automation

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ushur_webinar_digin_thumbnailWEBINAR: ON-DEMAND

DIGIN AI & Automation: Personalization & Enhancing Customer Interaction

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ushur_webinar_2_P_and_C_Featured_Image_On_Demand_1920x1080WEBINAR: ON-DEMAND

Transform Workers' Comp claims for improved engagement and outcomes

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ushur_webinar_1_P_and_C_Video_Thumbnail_1920x1080-1WEBINAR: ON-DEMAND

Exceed P&C customer expectations end-to-end

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Email is not a four-letter word: The importance of email in the insurance journey

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Conversational AI for Insurers eBook

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Getting Personal: A deeper understanding of the customer and personalized service is vital to best-in-class customer experience

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ushur-webinar-insurtech-ny-panel-featured-image-2-1920x1080-1WEBINAR: ON-DEMAND

InsurTECH NY Panel - Design a User Experience that Drives Renewals

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ushur-webinar-novarical-featured-image-1200x627-2-scaledWebinar

Transforming Insurance Customer Experience in the Age of Intelligent Automation

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ushur_reimagine-insurance_1200x627-1WEBINAR: ON-DEMAND

The Future of Insurance

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Tower Insurance gained deeper customer relationships with digital engagement

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ushur_citizendev_webinar_1200x627 (1) WEBINAR: ON DEMAND

Rise of the Citizen Developer: How leading Insurers are leveraging low-code

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A Guide to a Successful Proof of Concept

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Ushur Security Framework Whitepaper

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ushur_citizendev_webinar_1200x627ON-DEMAND WEBINAR

5 Tips for Implementing Customer Engagement Automation Tools

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ushur_salesforce_webinar_1200x627WEBINAR: ON DEMAND

Automate Your Customer Communications from Within Salesforce

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ushur_webinar_1200x627WEBINAR: ON-DEMAND

Five New Trends in Conversational AI Since the Pandemic

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The Smart Guide to Conversational AI for Customer Service

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ServiceDesk-Whitepaper-Copy@2xGUIDE

The Service Desk Automation Guide for Transforming your Service Desk Operations

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The-Email-Automation-Guide-for-B2C-Customer-Service-Copy@2xWHITEPAPER

The Email Automation Guide for B2C Customer Service

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ushur_smartmail_resources_image GUIDE

The Smart Guide to Building an Intelligent Email Processing System

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Ushur for healthcare member engagement

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Ushur for automating insurer email conversations

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Transforming claimant engagement with Ushur Conversational Apps™ and Invisible App™

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A chance encounter launches an insurer’s journey into customer engagement

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Health payer medicaid engagement

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Health payer medicare engagement

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