Solution Demo

Closing Gaps in Care: Automation Solutions to Transform Member Outcomes

  • Date: June 26, 2024, 10:00am PST
  • Speaker: Dustin Roberts, Solution Consulting Manager, Ushur

Effectively bridging care gaps that impact health outcomes and overall quality of care is a national priority. Resolving this need requires more effective use of interactive and secure digital channels to educate, influence and guide members to take needed actions. Join us for a live demo to discover how Ushur's HIPAA-compliant, omni-channel Customer Experience Automation™ platform supports healthcare companies by enabling them to efficiently assess member risks and improve access to care, tests, and procedures in the closure of HEDIS care gaps. 

Attendees will see a live demo of:

  • Welcoming members to their care management program and delivering proactive and preventative education
  • Guiding members through available resources and needed action, such as lab testing in their vicinity and appointment setting
  • Strategies for simplified communication, delivering clear calls to action, and personalizing interactions through members’ preferred channels