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Automating your customer interactions with Artificial Intelligence has never been faster, simpler, or more effective.

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The most powerful customer engagement automation platform.

Solutions for automating sales and marketing, customer support and service desk

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Did you know you can automate 70% of customer interactions, no human touch needed?

Ushur’s visual bot builder helps businesses create the most intuitive automated conversations with customers over Messenger, SMS, HTML5, Email, and Phone. Our drag and drop builder tools, combined with enterprise-grade platform infrastructure that includes an Artificial Intelligence engine, Analytics, APIs, and Software Development Kits, make it the most powerful conversation automation platform out there. Cut significant costs, while accelerating and expanding your customer engagement abilities. All of this, with the ability to deploy in minutes.

Over 300 Powerful Features

Multiple Channels

Reach your customers from multiple mobile channels, including global two-way SMS, HTML5, Facebook messenger, Email, Voice and more. 

Seamless Integrations

Deep integrations into your systems of records for order management, ERP, CRM, ITSM, and HR to work in sync with your developed campaigns.

AI and ML Powered

Ushur’s AI and Machine Learning toolset offers companies continuously enhanced language understanding for automating your customer conversations.

Powerful Analytics

Measure outcomes of your engagements instantly and effectively with powerful analytics for deeper understanding of your campaign results.

Global Presence

Ushur has the ability to instantly translate over 60 local languages, giving you the ability to reach your customers in over 192 countries.

Regulatory Compliance

Whether it is your customers’ preference handling or compliance to local and national regulatory needs, we have your back.

Deployment is as easy as 1 – 2 – 3

Storyboard

Write the conversations with your customers that you would like automated.

Use Ushur Builder

Using Ushur’s simple drag and drop builder tool, you can map your story into an automated conversation flow.

Go Live

Start communicating with your customers immediately, with zero-touch and higher conversion rates.

The best part of Ushur is the simplicity to deploy your campaigns in minutes. No coding experience is needed to deploy Ushur’s visual chatbots.  If you are a developer, Ushur has the most powerful APIs for you to work with to add Visual chatbots that operate on cold data in your enterprise systems to make them actionable.

Messages Automated
Chatbots Deployed
Average Response Rate
Countries Reached

Why chatbots for your business?

Chatbots are the fastest way for you to reach your customers and for your customers to reach you. Not just that, it drives frictionless interactions for the best customer experience while saving your business huge costs and most importantly, freeing your people to focus on what they are good at, rather than on repeated tasks.

Millennials and Gen Xers text over 100 times a day 100+
Text message open rates are 98% and opened within 90 seconds 98%
75% of Millennials give up on brands after 10 minutes 75%
70% of apps downloaded are deleted within 24 hours. 70%

Integrations

Ushur integrates with your existing systems of record to provide you with the ultimate, comprehensive customer engagement platform. For example, integrate Ushur with ServiceNow for superior service desk management or Salesforce to add automated mobile engagements to your sales and marketing campaigns. Ushur’s comprehensive developer support includes APIs and SDKS in Java, .Net, Node.JS and REST.

What our customers are saying

  • "Ushur is a very easy to use platform and delivers exactly what it promises. The depth of features is amazing. The builder tools are fun to use and play with."
  • "Ushur's comprehensive APIs allow our backend systems to initiate customer conversations, instantly respond to customer enquiries and launch specific campaigns on the fly."
  • "People without advanced technical skills can create Ushur campaigns quickly. Our team of marketers with no coding experience have created hundreds of visual bots in just a few weeks."
  • "We met with team Ushur on Friday, described our needs, and our campaigns were ready to launch Monday morning. I was shocked at the 24-48 hour deployment process. Blazing !"
  • "We tested Ushur on Millennials and the feedback was that this was the most intuitive and frictionless customer experience they have had."

News & Thoughts

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