Your Enterprise: Intelligently Automated

Powered by conversational AI and process automation, Ushur automates customer journeys across virtually any channel; text, web, voice, social, email and back-end systems.

Brands that trust Ushur

"Did you know you can automate 85% of customer interactions?"

- Gartner Report

Engagement rates

up to

85%

cut process times

from weeks to

HRS

Return on

investment

5X

Increase NPS scores

by

20%

Build intelligent automations for numerous use cases across your business. See what you can achieve with Ushur.

FNOL

Automate your FNOL process. Use AI and Deep Learning to Automate P&C ...

Automated Underwriting

Automate your underwriting process. Use Ushur's AI-powered smart bots to automate underwriting ...

Pending Claims

Reduce your pending claims backlog. Use conversational AI to accelerate your claims ...

Smart Survey

Automate your customer surveys. Use intelligent automation to make customer surveys actionable. ...

SmartMail

Automate your customer email inquiries with SmartMail. Use Ushur’s language bot to ...

Sales Enablement

AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting ...

Smart KB Search

Reduce your call center escalations with Smart KB Search. Use Ushur’s language ...

Service Desk

Accelerate service desk case resolutions. Use conversational AI and process automation to ...

Ushur's Advantage

Multiple Channels

Reach your customers from multiple mobile channels, including global two-way SMS, HTML5, Facebook messenger, email, voice and more.

Seamless Integrations

Deep integrations into your systems of records for order management, ERP, CRM, ITSM, and HR to work in sync with your developed campaigns.

AI and ML Powered

Ushur’s AI and Machine Learning toolset offers companies continuously enhanced language understanding for automating your customer conversations.

Powerful Analytics

Measure outcomes of your engagements instantly and effectively with powerful analytics for deeper understanding of your campaign results.

Global Presence

Ushur has the ability to instantly translate over 60 local languages, giving you the ability to reach your customers in over 192 countries.

Regulatory Compliance

Whether it is your customers’ preference handling or compliance to local and national regulatory needs, we have your back.

Building automations is simple and powerful.

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FlowBuilder

Ushur’s no-code builder is a web-based portal to build, deploy and track all your intelligent automations visually. Different modules allow users to build a dynamic workflow and automate many types of actions or tasks including customer interactions, data exchange, file uploads, OCR and more with simple drag and drop tools.

LISA

FlowBuilder is powered by LISA (Ushur’s Language Intelligence Service Architecture). Using NLP, Topic Classification, Data Extraction and Sentiment Analysis technology, LISA extracts meaning from your conversations and brings intelligence to your automations.