Accelerate Your Enterprise Workflows
Ushur is a service engagement platform harnessing the power of AI and ML technology to digitally transform both backend processes and conversational interfaces. With Ushur, enterprises are turning data into actionable engagements to build brand proximity with their customers and drive big business wins.
How Ushur Works
Ushur works alongside existing enterprise systems of records, operating on data in many formats and sources, including emails, documents, knowledge bases, structured and unstructured databases to automate and accelerate service workflows over many different mobile-friendly channels. Ushur applies best-in-class Language Intelligence and a robust technology stack to build a cognitive response system for all customer interactions.
What can Ushur do for you?
Ushur is being deployed by leading Fortune 1000 and Global 5000 companies to automate and accelerate sales, marketing and customer support workflows. Because of Ushur’s rapid deployment without the need for elaborate IT investments, we can demonstrate return on investment within a few weeks of deployment.
Reduced Costs and Workloads
Ushur’s customers reduce repetitive phone calls to service centers and augment human specialists by automating nearly 70% of customer interactions
Using frictionless engagements for sales enablement, Ushur’s customers have been able to increase sales closing rates by 30%.
Building Brand Proximity
Ushur eliminates friction through accelerated customer engagements and brings brands closer to their customers. Our proprietary algorithm even gives you a score to measure and analyze your brand proximity at any given time.