The Customer Experience Automation™ Company

Unleash the power of AI and No-code to self-serve every micro-engagement™ -- from acquisition and onboarding to end-to-end customer service journeys.
See It in ActionPlatform Overview

The Customer Experience Automation™ Company

Unleash the power of AI and No-code to self-serve every micro-engagement™ -- from acquisition and onboarding to end-to-end customer service journeys.

See it in Action Platform Overview

Blog PostReal-time Connectivity: The Next Great Frontier

Part of Ushur’s core culture as a company is a collective yearning to solve problems. We serve a core set of customers that tend to share common needs when it comes to customer engagement, but the way we’ve built and shaped our platform is rooted in a much higher level of analysis of the way people and commerce work. Read More

Intelligent Automation for Every
Customer Journey

Ushur's
Customer Experience Automation™
Platform

Platform Overview

Ushur’s

Customer Experience Automation™

Platform

Enterprise-Class Security

Ushur's CXA platform is certified to meet and exceed the industry's
most stringent security standards

What is Customer Experience Automation ™ (CXA)?

Often the application of automation technology is focused either on handling only front-end customer service inquiries or managing back-office processes. CXA looks to solve these shortcomings.
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Resources

White Papers

Integrations Defined & Why a Top-Down Approach Drives Success

Integration can be the key for carriers to provide their customers, and their own employees, with the most effective automated, digital self-service capabilities that drive satisfaction, efficiency, and engagement.
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Blog

Building a Team-First Company Culture

It’s one of the most often discussed yet least understood components of any successful organization. Our industry, in particular, is obsessed with the notion of culture—and not without cause. In the early days of a new company, when the greatest tool available is attitude, culture can be the difference between success and failure. It’s what allows small startups to punch way above their weight and make a name for themselves. It’s what allows them to add talent and build a team in an ultra-competitive hiring landscape.
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Webinars

Email is not a four-letter word: The importance of email in the insurance journey

Just because email is an older form of communication does not mean it’s been replaced as a preferred digital channel. Let’s be clear – email is not being wholly replaced by texting or chat.
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