COO at Unum
"Ushur is a true partner in our digital transformation. Their ability to rapidly prototype and automate customer journeys has provided Unum with a competitive edge, delighting our customers while allowing our employees to focus on higher-value work. As impressive as their technology is, the quality of the Ushur team may be what sets them apart. They truly care about our success."
Head of IS, Irish Life
"The results we got were phenomenal, and we hadn't written a line of code. We'd never seen anyone who could do that. From our standpoint, Ushur were the only ones out there truly doing something different."
CEO at Tower Insurance
"Ushur supports our proposition as a digital-first insurance company. It delivers both omnichannel customer engagement and operational efficiency. These capabilities will prove invaluable with our ongoing transition to remote work and give us the agility to respond to other events so we can continue meeting our customers' needs."
Intelligent Automation for Every Customer Journey
Ushur in Action
From Property & Casualty and Healthcare, to Worker’s Compensation and Benefits Administration, watch how Ushur automates every customer journey
The World’s First Purpose-Built Intelligent
Experience Automation Platform
With best in class AI, Natural Language Processing (NLP), computer vision, deep learning and Intelligent Document Processing (IDP) capabilities ready out-of-the-box, the Ushur CXA platform has been architected from the ground up for knowledge work automation and customer engagement automation with a Zero-Code environment that is ideal for insurers, healthcare providers and financial institutions.
Reach your customers across multiple channels including global two-way SMS (texting), WhatsApp, email, voice, and more.
Deep integrations into your systems of record for order management, ERP, CRM, ITSM, and HR to work in sync across your customer journeys.
AI and ML Powered
Ushur's advanced AI and ML architectures deliver enhanced languages understanding capabilities for automation across the conversational spectrum.
Real-time visualizations and measurements of your customer engagements with smart analytics for deep understanding of end-to-end customers journeys.
Ushur has the ability to instantly understand over 60 languages, giving you the ability to reach your customers in more than 192 countries.
Meet and exceed the most stringent compliance standards for highly regulated industries including insurance, healthcare, and financial services.
Ushur's CXA platform is certified to meet and exceed the industry's
most stringent security standards
Build Customer-Facing Automation Workflows In a True Zero-Code, AI-Powered, Cloud-Native Platform
Ushur's no-code builder is a web-based portal to build, deploy and track all your intelligent automations visually. Different modules allow users to build a dynamic workflow and automate many types of actions or tasks including customer interactions, data exchange, file uploads, OCR and more with simple drag and drop tools.
Ushur's AI-driven automation workflows are ready to engage your customers with just a single click developement.We've simplified the full stack for you from mobile experience all the way through to backend system updates via enterprise-grade API's and industry standard integrations.
The only way to respond to the desires and need of your customers is with in-depth data about thier behaviours and a plan for how to help them. Ushur's Customer Experence Automation (CXA)platform gathers real-time data about every Micro-Engagement to make inteligence the core of your automation strategy
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