Intelligent Automation for Every Customer Journey

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FNOL Process Automation

Automate your FNOL process flow. Use Ushur’s AI and deep learning digital FNOL claims handler to quickly and cost-effectively automate…

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Claims Process Automation

Reduce your pending claims backlog with claims process automation. Intelligent insurance claims automation powered by conversational AI. Expedite claims processing…

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Customer Satisfaction Surveys

Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Automated Survey…

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Email Quote Submissions

Automated Email processing system for intelligent email routing and responding Use Ushur’s intelligent email automation software for high volume email…

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Agent & Broker Onboarding

AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing…

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Customer & Employee Support

Intelligent service desk automation software. Use Ushur’s intelligent automation platform for simplified service desk automation that improves resolution rates and…

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Ushur in Action

From Property & Casualty and Healthcare, to Worker’s Compensation and Benefits Administration, watch how Ushur automates every customer journey

The World’s First Purpose-Built Intelligent
Experience Automation Platform

With best in class AI, Natural Language Processing (NLP), computer vision, deep learning and Intelligent Document Processing (IDP) capabilities ready out-of-the-box, the Ushur CXA platform has been architected from the ground up for knowledge work automation and customer engagement automation with a Zero-Code environment that is ideal for insurers, healthcare providers and financial institutions.

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Multiple Channels

Reach your customers across multiple channels including global two-way SMS (texting), WhatsApp, email, voice, and more.

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Seamless Integrations

Deep integrations into your systems of record for order management, ERP, CRM, ITSM, and HR to work in sync across your customer journeys.

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AI and ML Powered

Ushur's advanced AI and ML architectures deliver enhanced languages understanding capabilities for automation across the conversational spectrum.

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Powerful Analytics

Real-time visualizations and measurements of your customer engagements with smart analytics for deep understanding of end-to-end customers journeys.

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Multi-Lingual

Ushur has the ability to instantly understand over 60 languages, giving you the ability to reach your customers in more than 192 countries.

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Regulatory Compliance

Meet and exceed the most stringent compliance standards for highly regulated industries including insurance, healthcare, and financial services.

Enterprise-Class Security

Ushur's CXA platform is certified to meet and exceed the industry's

most stringent security standards

Build Customer-Facing Automation Workflows In a True Zero-Code, AI-Powered, Cloud-Native Platform

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No-code FlowBuilder

Ushur's no-code builder is a web-based portal to build, deploy and track all your intelligent automations visually. Different modules allow users to build a dynamic workflow and automate many types of actions or tasks including customer interactions, data exchange, file uploads, OCR and more with simple drag and drop tools.

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One-click Deployment

Ushur's AI-driven automation workflows are ready to engage your customers with just a single click developement.We've simplified the full stack for you from mobile experience all the way through to backend system updates via enterprise-grade API's and industry standard integrations.

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Smart Analytics

The only way to respond to the desires and need of your customers is with in-depth data about thier behaviours and a plan for how to help them. Ushur's Customer Experence Automation (CXA)platform gathers real-time data about every Micro-Engagement to make inteligence the core of your automation strategy

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Interested in learning more about what Ushur can automate for your company?
Don't hesitate to reach out to us with any questions you may have.