Invisible Portal™
Your Agile Activity Hub
Customize the experience to your processes and brand, with deployment in days. Elevate your ease of doing business with Ushur Invisible Portal™.
No-Code Orchestration
Use Case Creation
Merge your workflows into a unified use case, ready for publication on Invisible Portal. Design user-friendly, human-in-the-loop interfaces featuring structured forms, data views, or specialized widgets that cater to your unique process needs.
Workflow Design
Craft your workflow seamlessly with drag-and-drop modules, automating complex business logic effortlessly, no coding required. Explore a range of prebuilt templates and seamless 3rd party integrations.
Roles & Permissions
User Roles
Tailor roles to different user types by defining their name, description, and organization. Organize roles into logical groups for simplified management and configuration.
Permissions
Implement precise Role-Based Access Control (RBAC) to fine-tune which actions and data each role can access, ensuring users only view essential information.
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Accelerating Action through Frictionless Engagement
Discover a composable application that transforms existing channels into efficient gateways for digital interactions.
Explore Customer Experience Automation, a no-code solution that connects digital front ends with smart automation backends.
Start your journey to operational excellence through transformative customer experiences today.
A Invisible Portal Customer Story
Irish Life elevates the broker experience by simplifying interactions and streamlining information exchange
With Ushur Invisible Portal™, these broker requests are now efficiently processed in a structured, automated manner, facilitating seamless data collection and updates within the backend systems. As a result, Irish Life has realized the following advantages:
- Greater engagement with an efficient and easy customer experience
- Increased security and compliance through a HIPAA-secure channel
- Faster time-to-value in delivering solutions to service broker needs
Products used:
Invisible Portal FAQs
All of the automation functionality customers have come to know and love from Invisible App that lets users securely exchange sensitive information, is also possible using Invisible Portal. Invisible Portal, however, is better suited for recurring file-based exchange experiences rather than customer conversational data collection. Invisible Portal is also best suited for desktop-based interactions while Invisible App is well suited for mobile interfaces. Finally, Invisible Portal has been designed to perfect data exchange between customer and company, and as a result it automatically displays the status of data shared, and whether its been viewed or updated - and eventually whether it’s been accepted.
Portals are traditionally static experiences that are costly to build and take significant time for development and maintenance. Invisible Portal removes the friction and cost for building portal-like client/partner-facing interfaces, so everyone can be portal-worthy. The best part is that since the Invisible Portal has a no-code builder, it is straight-forward enough for anyone to use, although the Ushur team will help to ensure you’re set up for success! This also eliminates the need to scope IT resources to build the portal.
95% of IT leaders worry that document submission via emails is a significant risk vector for their company’s security. Invisible Portal circumvents the risk associated with email for document submission by giving participants involved in regular document submission a dedicated site for file transfer. If your processes depend on email for sharing private data, Invisible Portal can make it easy to secure your data exchange.
Invisible Portal is a secure document management experience, which means that you can feel confident exchanging private data with any party or person. When it just comes to sharing files, there’s no limitation as to the kinds of files you can exchange. When it comes to using Invisible Portal in conjunction with Intelligent Document Automation, Ushur excels at columnar data files which it can evaluate and enrich.
Usually, portals are much like micro-sites that depend on a team of developers to build a front-end, manage enhancements and feature requests, and respond when problems arise. By comparison, Invisible Portal is built on Ushur’s no-code builder, and deployed using Ushur’s cloud-native architecture. That means the deployment, management, and enhancement process doesn’t depend on IT resources and there’s no need to plan around a full software application/microsite resource list. Finally, you can think of it as a just-in-time solution for Micro-Engagements like checking claim status, whereas static portals attempt to solve for every conceivable edge case of customer experience.
Invisible Portal does not replace internal portals and micro-sites. Those are essential for internal users, and heavy investment by IT teams to build comprehensive capabilities. Invisible portal by comparison is more purpose-built for specific file-based exchanges. It won’t replace your major broker websites.