Invisible Portal Icon

Invisible Portal

Your next-gen, no-code
portal-like experience
is here

Secure, automated and easy to build. Gone are the days of resorting to email or complex portals for data, document and file exchange.

Show me how Datasheet
Invisible Portal Icon

Invisible Portal

Your next-gen, no-code
portal-like experience
is here

Secure, automated and easy to build. Gone are the days of resorting to email or complex portals for data, document and file exchange.

Show me how Datasheet

Core Capabilities of Invisible Portal

Invisible Portal provides a no-code, workflow-driven environment to build secure portal-like experiences at scale, making it easy for enterprises to exchange privacy-laden information through files and data feeds.

No-code orchestration

Leverage Ushur's drag-and-drop Flow Builder to easily orchestrate the user experience and automated workflows without any coding. Portals can be created and deployed in days, not months.

Built-in security and encryption

Protect sensitive data with a secure, encrypted channel to transport files between all stakeholders and systems. Multi-factor Authentication, encryption, SOC2, HIPAA, PCI compliance and more - out of the box.

Customized, portal-like experience

Centralize processes to an intuitive, white-labeled portal-like experience with customizable form and file upload layouts, purpose-built to your business needs.

Modular architecture

Easily integrate with Ushur's Invisible App and Intelligent Document Automation to automate the end-to-end customer journey, from the first hello to the final confirmation.

Powered by automation and AI

Invisible Portal leverages Ushur's automation engine and AI/ML core, reducing repetitive, manual tasks that slow knowledge workers down and increase the chance for error.

Blog Post

What is Customer Experience Automation ™ (CXA)?

Often the application of automation technology is focused either on handling only front-end customer service inquiries or managing back-office processes. CXA looks to solve these shortcomings.

Invisible Portal Use Cases

Invisible Portal is fully compliant for highly regulated industries and provides quick time-to-value for Insurance, Healthcare and Financial Services to transform their customer experiences.
401K and pension plan
Group and voluntary benefits enrollment
Quote submission and RFP
Benefits plan and policy
Premium audits
Vendor and provider invoicing

Key Benefits of Invisible Portal

Invisible Portal transforms your customer experience, delivering business benefits across the board.

Improve the customer experience

Streamline all customer communications, tasks, and activity history into a centralized, intuitive portal-like experience to reduce context switching over disparate channels.

Increase enterprise security

Protect sensitive files, documents and data with Ushur's fully encrypted and compliant platform - certified by HIPAA, PCI, SOC2 and more.

Shorten turnaround time

Automate repetitive, manual tasks to collect information, update systems and notify stakeholders - reaching resolution within seconds rather than weeks.

Expedite time-to-value

Empower business users to build, deploy and maintain portal-like experiences without depending on IT. Iterate quickly in response to immediate business needs.

Invisible Portal FAQs

  • How is Invisible Portal different from Invisible App?
  • How do I decide which clients, or stakeholders, I build a portal for?
  • I have a process for sending documents over email. Does Invisible Portal replace that?
  • Does Invisible Portal handle a specific kind of file?
  • What makes Invisible Portal invisible?
  • Does Invisible Portal replace portals/websites internally?

All of the automation functionality customers have come to know and love from Invisible App that lets users securely exchange sensitive information, is also possible using Invisible Portal. Invisible Portal, however, is better suited for recurring file-based exchange experiences rather than customer conversational data collection. Invisible Portal is also best suited for desktop-based interactions while Invisible App is well suited for mobile interfaces. Finally, Invisible Portal has been designed to perfect data exchange between customer and company, and as a result it automatically displays the status of data shared, and whether its been viewed or updated - and eventually whether it’s been accepted.

Portals are traditionally static experiences that are costly to build and take significant time for development and maintenance. Invisible Portal removes the friction and cost for building portal-like client/partner-facing interfaces, so everyone can be portal-worthy. The best part is that since the Invisible Portal has a no-code builder, it is straight-forward enough for anyone to use, although the Ushur team will help to ensure you’re set up for success! This also eliminates the need to scope IT resources to build the portal.

95% of IT leaders worry that document submission via emails is a significant risk vector for their company’s security. Invisible Portal circumvents the risk associated with email for document submission by giving participants involved in regular document submission a dedicated site for file transfer. If your processes depend on email for sharing private data, Invisible Portal can make it easy to secure your data exchange.

Invisible Portal is a secure document management experience, which means that you can feel confident exchanging private data with any party or person. When it just comes to sharing files, there’s no limitation as to the kinds of files you can exchange. When it comes to using Invisible Portal in conjunction with Intelligent Document Automation, Ushur excels at columnar data files which it can evaluate and enrich.

Usually, portals are much like micro-sites that depend on a team of developers to build a front-end, manage enhancements and feature requests, and respond when problems arise. By comparison, Invisible Portal is built on Ushur’s no-code builder, and deployed using Ushur’s cloud-native architecture. That means the deployment, management, and enhancement process doesn’t depend on IT resources and there’s no need to plan around a full software application/microsite resource list. Finally, you can think of it as a just-in-time solution for Micro-Engagements like checking claim status, whereas static portals attempt to solve for every conceivable edge case of customer experience.

Invisible Portal does not replace internal portals and micro-sites. Those are essential for internal users, and heavy investment by IT teams to build comprehensive capabilities. Invisible portal by comparison is more purpose-built for specific file-based exchanges. It won’t replace your major broker websites.