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Customer-Centric Automation During Hurricane Season
Customer-Centric Automation During Hurricane Season by Meredith-Barnes Cook Global Head of Insurance & Industries, Ushur Hurricane season is fast approaching...
How AI is Used in the Insurance Industry: Insurance AI Trends to Watch
How AI is Used in the Insurance Industry: Insurance AI Trends to Watch by Will Roberts Senior PMM, Ushur Imagine...
What is Call Deflection?
What is Call Deflection? by Will Roberts Ushur - Senior PMM Table of Content What is call deflection? What call...
Customer Experience Automation Focuses on the Customer
Focus on the Customer, not the Application Leverage AI and automation to transform the customer experience Thursday, April 21st 11am...
What is Intelligent Process Automation?
What Is Intelligent Process Automation? By Will Roberts Senior PMM, Ushur Table of Contents What is Intelligent Process Automation? Which...
What are Omnichannel Solutions for SaaS?
What is Omnichannel? Table of Contents Omnichannel of the Past Omnichannel in SaaS Open-door policy Easy transitions Ushur is Omnichannel...
Ushur at HIMSS’22
Ushur at HIMSS22HIMSS, Orlando, FL Ushur is attending the most influential week in healthcare and it's taking place in Orlando,...
How AI is Used in the Insurance Industry: The Top 5 Benefits
How AI is Used in the Insurance Industry: The Top 5 Benefits Will Roberts Senior PMM, Ushur Artificial intelligence (AI)...
Ushur Appoints Tim Wentworth to Board of Directors
Ushur Appoints Tim Wentworth to Board of Directors Former CEO of Evernorth and Express Scripts brings valuable insights to help...
Ushur Reports a Breakout Year in Customer Experience Automation
Ushur Reports a Breakout Year in Customer Experience Automation Santa Clara, Calif. - February 17, 2022 - Ushur, the leader...
The Culture of Ushur: Our Three Values
By Simha Sadasiva, CEO and Co-Founder, Ushur This past year for Ushur was one marked by growth across every corner...
What is Customer Experience Automation (CXA)?
What is Customer Experience (CX) Automation?™️ Will Roberts Senior PMM, Ushur Customer Experience Automation™ (CXA) is the application of an...
Channel Hopping
Channel Hopping What is it? Why is it costly? How should we avoid it? Why should we avoid it? Channel...
ITC 2021: New Technology for the Future of Insurance
ITC 2021: New Technology for the Future of Insurance ITC 2021 In Vegas After having to host last year's...
How Open Enrollment Automation can improve employees’ and health payers’ bottomline
How Open Enrollment Automation can improve employees' and health payers' bottomline Introduction In this three-part series of blog posts, we...
3 Steps to Improve the Insurance Claims Experience
3 Steps to Improve the Insurance Claims Experience The Insurance Claims Experience Most of the time customers are going through...
Health Risk Assessment and Care Programs
Health Risk Assessment and Care Programs Easing the HRA Data Gathering Processes In this three-part series of blog posts, we...
Ushur joins ACORD to offer insurance forms process automation
Ushur joins ACORD to offer insurance forms process automation Ushur, creator of the no-code AI-powered Customer Experience Automation™ platform that...
Open Enrollment : Guiding Employee Benefit Choices
Open Enrollment : Guiding Employee Benefit Choices Health plans in the post-Affordable Care Act world know that the more people...
Building a Team First Company Culture
Building a Team-First Company Culture By Simha Sadasiva, CEO and Co-Founder, Ushur Culture. It's one of the most often discussed...
No Customer Conversation Left Behind What is the Silent Listener capability?
No Customer Conversation Left BehindWhat is the Silent Listener capability? The promise of the new era of digital communications lies...
Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx
Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx : New AI-enabled journey drives unparalleled efficiency over all channels...
Customer Experience: A New Frontier for Intelligent Automation
Customer Experience: A New Frontier for Intelligent Automation By Simha Sadasiva, CEO and Co-Founder, Ushur Automation and AI might be...
Boost P&C Customer Satisfaction with Customer Experience Automation™
Boost P&C Customer Satisfaction with Customer Experience Automation™ In this article we will look at the following key areas: Prioritizing...
Automation to build trust and improve WC claim outcomes
Automation to build trust and improve WC claim outcomes Written by - Meredith Barnes-Cook, Global Head of Insurance at Ushur This...
The ROI of Automation
The ROI of Automation Written by - Michael Fisher, VP of Product and Operations at Ushur When people think of automation,...
P&C Insurance Digital Transformation Trends
P&C Insurance Digital Transformation Trends The digital transformation of P&C insurance is crucial for its success in a world where...
Enhancing the Employee Experience
Digital Transformation Journey - Part 3 Enhancing the Employee Experience Written by - Maggie Parkhurst, Marketing Manager at Ushur When...
Increasing Operational Effectiveness
Digital Transformation Journey - Part 2 Increasing Operational Effectiveness Written by - Meredith Barnes-Cook, Global Head of Insurance at Ushur...
Transforming the Customer Experience
Digital Transformation Journey - Part 1 Transforming the Customer Experience Written by - Janeen Blanton, Director of Customer Success at...
5 Ways to Transform the Healthcare Member Experience
5 Ways to Transform the Healthcare Member Experience Health plan member expectations are changing, and members demand more. They want...
WhatsApp Product Features
Using WhatsApp As a Channel to Communicate with Your Customers Written by - Vishnu Rajkumar, Senior Product Manager Have you...
Transforming the Claims Process with AI
Transforming the Claims Process with AI The Context of a Claim The insurance policy is a contractual agreement that stipulates,...
Automating the insurance customer experience: is RPA really the answer?
Automating the insurance customer experience: is RPA really the answer? Robotic Process Automation (RPA), as a category, has been on...
Why You Should Join the Inclusive Workplace at Ushur
Why You Should Join the Inclusive Workplace at Ushur Written by - Sarah Stevens, Sr. Director, HR No company sets...
Insurance has always been transforming – just ask Ben Franklin
Insurance has always been transforming - just ask Ben Franklin Written by - Meredith Barnes-Cook, Global Head of Insurance at Ushur...
Low-Code vs. No-Code – What’s the Difference?
Low-Code vs. No-Code - What's the Difference? Low-Code and No-Code Applications Are Helping Insurers Embrace Innovation and Transform to Deliver...
Ushur Adds Kashif Mahbub to Its Senior Leadership to Drive Marketing and Growth
Ushur Adds Kashif Mahbub to Its Senior Leadership to Drive Marketing and Growth Veteran automation, product and marketing executive aims...
Ushur extends its Series B and adds Aflac and Iron Pillar as strategic partners
Ushur extends its Series B and adds Aflac and Iron Pillar as strategic partners The move is set to transform...
Ushur Closes $5M Series B Extension
Ushur Closes $5M Series B Extension from Aflac Ventures and Iron Pillar AI-powered insurtech platform aims to transform digital customer...
The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience
The First Notice of Loss: How First Impressions Set the Tone of Any Customer's Claim Experience Insurance is purchased with...
From POC to MVP—What’s Old is New Again
From POC to MVP - What's Old is New Again Sometimes what was thought to be old can be new...
Ushur’s Top Insurance Technology Trends for 2021
Ushur's Top Insurance Technology Trends for 2021 Insurtech continues to be an emerging market and one investors are pouring money...
Claims Automation and Management
Automation to Accelerate Claims Service and Elevate Customer Experience is the Future of Insurance Insurance is one sector of the...
Insurance Digital Transformation – From Incumbent to Digital-First
Carrier transformation from incumbent to digital-first Written by - Meredith Barnes-Cook, Global Head of Insurance at Ushur Today when we speak...
Ushur Announces Strategic Advisory Board
Ushur Announces Strategic Advisory Board New advisory team brings together senior executives from the enterprise software and insurance industries to...
Ushur Expands Senior Leadership with Strategic Solutions Hire
Ushur Expands Senior Leadership with Strategic Solutions Hire Former Pegasystems director will deliver Ushur's technical capabilities throughout customer lifecycle SANTA...
Insurance Automation Proof of Concept
Insurance Automation Proof of Concept Written by - Meredith Barnes-Cook, Global Head of Insurance at Ushur Insurance companies are focused more...
Ushur Taps Insurance Industry Veterans for Leadership Team
Ushur Taps Insurance Industry Veterans for Leadership Team Seasoned pros expand executive ranks and deepen insurance expertise SANTA CLARA, Calif....
FINEOS Teams with Ushur to Automate Customer Engagement
FINEOS Teams with Ushur to Automate Customer Engagement FINEOS AdminSuite integrates Ushur's no-code workflows and conversational AI Dublin, Ireland and...
Ushur Closes $25M Series B Funding on Soaring Demand For Intelligent Automation
Ushur Closes $25M Series B Funding on Soaring Demand For Intelligent Automation Self-service, digital transformation and no-code trends fuel rapid...
Announcing Ushur’s $25M Series B funding
Announcing Ushur's $25M Series B funding Simha Sadasiva Written by - By Simha Sadasiva, CEO, Ushur I'm thrilled to share that...
Your Attendee Guide to the 2020 Virtual InsureTech Connect Event
Your Attendee Guide to the 2020 Virtual InsureTech Connect Event Virtual graduations. Check. Virtual Work Happy Hours. Check. Virtual weddings....
Six Recommendations for Digital and Operational Security
InfoSec Blog Series Part 2 Six Recommendations for Digital and Operational Security It's understandable that the focus is on capabilities...
Can Your Vendor Answer These 3 InfoSec Must-Haves?
InfoSec Blog Series Part 1 Can Your Vendor Answer These 3 InfoSec Must-Haves? In the first of this three-part series,...
