Blog

ushur-blog-locationservices
May 19
Location Based Services for End to End Customer Engagement
AI | Invisible App
Location Based Services for End to End Customer Engagement In the shipping and logistics industry, the phrase “last mile” describes...
ushur_emailautomation_soc2
May 05
Doubling Down on Data Protection: Earning Our SOC 2 Type 2 Certification
Blog | Ushur
Doubling Down on Data Protection: Earning Our SOC 2 Type 2 Certification The SOC 2 Type 2 Certification Proves Ushur’s...
ushur_emailautomation_blog
Mar 30
How to Respond to Emails Faster with Email Automation
AI
How to Respond to Emails Faster with Email Automation Learn how to respond to emails faster in our new guide...
Mobile Customer Engagement
Mar 25
4 More Bad Habits + 4 Mobile Customer Engagement Tips
Invisible App
Mobile customer engagement rates looking low? You might be a bad texter We’re back with another installment in our SMS...
Text Messaging Best Practices
Mar 10
3 Signs You’re a Bad Texter + Text Messaging Best Practices
Invisible App
Don’t launch a SMS campaign before brushing up on these text messaging best practices Bad texters: we all know them....
Process Automation in Salesforce
Feb 19
Say hello to intelligent process automation in Salesforce!
AI
We are proud to announce that we’ve officially launched the Ushur’s Managed Package for Salesforce, now available in the Salesforce...
why conversational AI
Feb 17
Why Conversational AI is Customer Service’s Greatest Tool Yet
AI
If you’re curious about why conversational AI is getting so much attention, read on. We get a lot of questions...
ushur_ccw_socialpost
Jan 22
Should you meet with Ushur at CCW? (Hint: Yes)
Events
Let’s just get it out there: Customer Contact Week in Nashville is...a lot. A lot to see. A lot of...
Intelligent Automation Questions
Jan 22
Top 5 Intelligent Automation Questions Answered
AI
Intelligent automation is a comprehensive solution for digital transformation which combines AI, ML, and RPA technologies. The financial and strategic...