Blog

ushur_emailautomation_blog
How to Respond to Emails Faster with Email Automation
Learn how to respond to emails faster in our new guide B2C enterprises everywhere are completely swamped with customer emails....
Mobile Customer Engagement
4 More Bad Habits + 4 Mobile Customer Engagement Tips
Don’t launch a SMS campaign before brushing up on these text messaging best practices Bad texters: we all know them....
Text Messaging Best Practices
3 Signs You’re a Bad Texter + Text Messaging Best Practices
Don’t launch a SMS campaign before brushing up on these text messaging best practices Bad texters: we all know them....
Process Automation in Salesforce
Say hello to intelligent process automation in Salesforce!
We are proud to announce that we’ve officially launched the Ushur’s Managed Package for Salesforce, now available in the Salesforce...
why conversational AI
Why Conversational AI is Customer Service’s Greatest Tool Yet
If you’re curious about why conversational AI is getting so much attention, read on. We get a lot of questions...
ushur_ccw_socialpost
Should you meet with Ushur at CCW? (Hint: Yes)
Let’s just get it out there: Customer Contact Week in Nashville is...a lot. A lot to see. A lot of...
Intelligent Automation Questions
Top 5 Intelligent Automation Questions Answered
Intelligent automation is a comprehensive solution for digital transformation which combines AI, ML, and RPA technologies. The financial and strategic...
ushur-blog-invisible-app_2
A Look at Ushur’s Invisible App: Dynamically Engage with Customers without any App Development
App usage is skyrocketing with 194 million global app downloads in 2018 alone. This smartphone era is distancing itself from...
ushur_blog_interns2019
Meet Ushur’s Intern Class of 2019
Ever wonder what working at Ushur is like? Meet Ushur’s Summer 2019 Interns. This past summer, Ushur’s office nestled in...