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Request a demo to learn how Customer Experience Automation™ supercharges your brand's digital interactions.
Reducing processing time from days to mere seconds
Providing 3-10x faster customer response times
Automating up to 70% of service interactions
42% improvement in NPS scores
45% improvement in CSAT scores
Brands that Trust Ushur
Mike Simonds
COO at Unum
"Ushur is a true partner in our digital transformation. Their ability to rapidly prototype and automate customer journeys has provided Unum with a competitive edge, delighting our customers while allowing our employees to focus on higher-value work. As impressive as their technology is, the quality of the Ushur team may be what sets them apart. They truly care about our success."
Engagement rates
up to
Engagement rates up to
85%
CUT PROCESS TIMES
FROM WEEKS TO
CUT PROCESS TIMES FROM WEEKS TO
HRS
RETURN ON
INVESTMENT
RETURN ON INVESTMENT
5X
INCREASE NPS SCORES
BY
INCREASE NPS SCORES BY
20%
Ken Lynch
Head of IS, Irish Life
"The results we got were phenomenal, and we hadn't written a line of code. We'd never seen anyone who could do that. From our standpoint, Ushur were the only ones out there truly doing something different."
AUTO-TRIAGING
70%
OF INCOMING EMAILS
95%
ACCURACY RATES
PROCESSING TIME REDUCED FROM
daysTO seconds
40%
FEWER RESOURCES REQUIRED
