Ushur Invisible App™ and Ushur Invisible Portal deliver HIPAA-secure channels for healthcare companies to push and pull information and documentation. Invisible App delivers all of the capabilities of a smartphone’s native mobile app, but without the complexity of doing mobile app development, and without a customer needing to download and upkeep an app. As a result, Invisible App™ makes it easy to deliver information to customers as well as launch responsive surveys which can be used to better understand populations, and offer support and education based on answers provided. Data, and even documents, can be collected, then pushed into back-end systems. They can even be sent to clinical teams for immediate follow up.
Ushur’s approach to experience automation delivers live, two-way interactions with HIPAA-secure digital self-service support. Information can be pushed or pulled to proactively educate and deliver support, and members, patients and even business customers can reach into a healthcare organization through Ushur for service and support they need. Ushur can even serve as a bridge between existing portals and apps to get people to the exact information they’re looking for.
Ushur enables healthcare companies to quickly and easily launch customer communications via omnichannel digital self-service to support education and awareness, and securely gather information (including documentation) along the way. Ushur can even serve as a bridge between existing portals and apps to get people to the exact information that needs to be shared and bolster adoption.