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Guide to More Effective Healthcare Quality Communications

How to Guide Members to Take Better Health and Wellness Actions with Advanced Digital Communications

Payers have the opportunity to drive better health outcomes thanks to recent advances in automation technologies like HIPAA-secure process automation and artificial intelligence. Ensuring member Quality of care is critical, and the ways in which plans engage/interact with their members is a central tenet to quality outcomes. This guide will show plans how to:
  • Communicate with members at critical junctions in their journey towards better health
  • Consider the impact of automation on closing HEDIS gaps
  • Break from the bounds of traditional communications technology
  • Identify a digital member/employee experience solution to drive better outcomes and reduce expense
Healthcare eGuide cover

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