Expedite Claims Processing from Weeks
to Hours with Intelligent Claims Process
Automation
Significantly reduce your pending claims backlog and accelerate resolutions with Ushur’s insurance claims process automation. Manual insurance claims processing that typically takes weeks can now be achieved in a matter of hours. Powered by our intelligent process automation and advanced conversational AI, our claims process automation improves the customer experience by reaching claimants with 6x fewer attempts, and with 90% engagement rates.
The Problem with Manual Claims Processing
The process of resolving a claim is unnecessarily long, manual, and error-prone. Agents must make repeated phone and email attempts to contact the customer for missing information. It often takes six tries for an agent to reach a single customer, leading to greater overhead and delays. The costs only multiply as this occurs for every claim.
The Problem with Manual Claims Processing
Ushur automatically retrieves key pieces of data from claimants via multiple communication channels (text, email, Invisible App). Using AI and automation, critical information is extracted from customer texts, PDFs, and images. This data is leveraged to complete workflows and update backend claims systems, resolving the claim with minimal back and forth interactions.
Don’t leave your customers waiting. Power your
service desks with AI.
Weeks
claimants
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