Banking
Originations/Onboarding
Experiencing/Nurturing
Servicing
- Product recommendations
- Abandoned application nudge
- Sign up for portal/app
- Redeem promotional offer
- Fee forgiveness
- Hardship inquiry
- File complaint
- Update contact information
- Resolve login issues
- ID verification
- KYC document
- Signature
- Financial wellness
- PFM nudges
- Set up direct deposit
- Set up overdraft protection
- Set up branch appointment
- Deposit status
- Activation with issuance
- Recurring payments setup
- Replace lost or stolen card
- Request credit limit increase
- Dispute resolution
- Resolve fraud alert
- Address declined charge
- Handle missed payment
- Offer workout plans
- Additional information request
- Submit supporting documents
- Recurring payments setup
- Request payment forgiveness
- Refinance offer
- Request current payoff
- Handle missed payment
- Offer workout plans
Empower digital self-service for your banking customers across all their financial interactions with AI-driven workflow automations
Fee Dispute
Email
Triage
Lending
Hardship
Financial Wellness
Managing or
Scheduling
Appointments
Banking automation solutions improve everything from customer service to lending processes to back-office accounting
From fee disputes, to lending requests, and everything in between, financial service institutions must put their customers first. Instead of forcing your customers into a portal or application, upgrade the customer experience with AI and Machine Learning and create self-service experiences that increase customer satisfaction and lower operational costs more than RPA can.
The Benefits of AI-Powered Customer Experience Automation™ (CXA) for Banks
3-10x
reduction in customer
response time enabling
rapid processing
70%
of scalable service
interactions can
be solved by financial
services-savvy AI
Get customers to respond and engage faster
See a marked improvement in customer response times by customer experience automation over digital channels that they prefer. Discover how one of our clients uses Ushur to rapidly decrease average contact resolution times from three weeks to an hour.
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Don't hesitate to reach out to us with any questions you may have.
