Digital Automation to Enhance the Redetermination Process
Pre-built Medicaid Redetermination workflows use intelligent automation to help Medicaid plans gather critical member information, introduce members to their plans, and educate them on important processes.
Introduce digital communications to members and let them know about support and services you offer them
Gather information needed for multichannel redetermination outreach
Educate members on the exact redetermination application process they need to follow
Educate members on the importance of doing their part in the redetermination process
Survey for household and member information updates
Help them identify and find documentation for proof of income and assets
Validate addresses using geolocation
Simplify complex government processes
Capture email and cell numbers
Use phone-native capabilities and feature-rich interface for document capture and upload
