Medicaid Quality Engagement & Activation Automation

Medicaid Quality Engagement & Activation

Digitally engage with members for better Medicaid outcomes

  • Automate your Medicaid engagement with minimal effort required
  • Focus on supporting members while elevating member experiences and outcomes
  • Reduce inbound call volume with proactive outreach from a digital channel
  • Engage two-way and dynamically adapt journeys based on member needs
  • Achieve time-to-value in weeks with pre-built templates and zero code
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Solution overview
Social Determinants of Health survey done via Ushur Invisible App.
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Digital Automation to Enhance Participant Experience

Proactive, two-way, HIPAA-secure automation engages participants across preferred channels

SDOH Survey
Health Risk Assessment (HRA) Survey
Care Gaps Closure
Conduct social determinants of health (SDOH) surveys in a user-friendly and convenient-to-answer bite size format
Provide health risk assessments (HRA) surveys in an easier-to-complete format
Educate, survey, and guide members conveniently to take better health actions
User surveys adapt real-time based on prior answers
Built-in progress tracker to minimize abandonment
Guide members in real-time towards resources for self-care, medical care, behavioral health, and more
Offer real-time support based on need like maps to food and other community and plan resources
Real-time survey adjustment based on prior answers
Appointment setting support, reminders and rescheduling

Elevated Customer Experiences in Weeks

Differentiate your customer experience with Ushur Invisible App

Social Determinants of Health survey done via Ushur Invisible App.
Customized branding for brand recognition and trust
A HIPAA-secure, rich user experience designed to be intuitive and engaging
Minimal IT and no professional services needed
With integrated analytics to evaluate campaign effectiveness
Customized for each customer and reachable 24/7

Schedule a demo and see it in action