Chat and SMS

Conversations That Matter

Transform customer communication with intelligent SMS and messaging automation. Meet your customers where they are, with the speed and personalization they expect.

See it in action
circle-arrow-up-right
SMS and chat channels powered by AI Agents.

Ushur AI Agents that converse

Smart Automation for Smarter Conversations

Behind every SMS and chat interaction is the intelligence of Ushur AI Agents. Our AI ensures every response is accurate, timely, and tailored to your customer’s needs—while scaling effortlessly to handle millions of conversations.

  • Conversational understanding: Natural language processing powers human-like interactions.
  • Dynamic responses: Adjusts to context in real time.
  • Regulatory compliance: Benefit from our HIPAA-secure, HITRUST and SOC2 compliant platform and proprietary secure channels.

Unified Customer Engagement

Seamless Experiences Across SMS and Messaging

Text analysis

Whether it’s a quick SMS for instant updates or a dynamic chat session for complex queries, Ushur’s automation ensures every interaction feels natural, connected, and meaningful. Enable your customers to start conversations on one channel and pick up seamlessly on another—without ever losing context.

  • Omnichannel fluidity with channel continuity.
  • Consistent personalization across interactions.
  • Always available, AI-driven customer service.
SMS handling via AI Agent

Meet diverse customer preferences with the perfect balance of asynchronous and real-time communication. From SMS alerts that keep them informed to interactive chat sessions that solve problems on the spot, Ushur makes every interaction effortless.

  • SMS: Reach customers via text messages.
  • Messaging: Reach customers in the messaging apps of their choice, such as Whatsapp, Facebook Messenger and more.
  • Boost satisfaction and reduce resolution times with the right channel for every need.

Real Results Across Industries

From insurance and financial services to healthcare, Ushur’s SMS and chat automation transforms customer interactions into measurable outcomes.

circle-chevron-left
circle-chevron-right
Insurance
Streamlining policy renewals and claims support.
Healthcare
Simplifying patient scheduling and post-care.
Financial Services
Secure, fast fraud alerts and account support.

Insurance

Send personalized renewal reminders or guide customers through claims with chat automation.

Discover all of the use cases that Ushur supports Insurance organizations.

Insurance
circle-arrow-up-right

Healthcare

Schedule appointments via SMS and provide post-visit care instructions through chat.

Discover all of the use cases that Ushur supports Healthcare organizations.

Healthcare
circle-arrow-up-right

Financial Services

Deliver fraud alerts via SMS and assist customers with account inquiries through chat.

Discover all of the use cases that Ushur supports Finserv organizations.

Financial Services
circle-arrow-up-right

Your Partner in Multichannel Transformation

Ushur’s SMS and chat solutions are built for today’s businesses and tomorrow’s customers. With easy deployment, scalable automation, and a compliance-first approach, we help you create experiences that matter.

  • Rapid Deployment: Launch in weeks, not months.
  • Scalable Automation: Handle millions of conversations simultaneously.
  • Secure and Compliant: Built for regulated industries like insurance and finance.
Solutions and engagements can work across channels.

Schedule a demo and see it in action