Studio

The modern way to engage

Augment your channels with action-oriented experiences. Connect silos and remove friction across all.

Ushur Studio hero image of various screens.

What is Ushur Studio?

Your no-code workspace – from concept, to creation, to completion

Business teams are under pressure to address urgent customer needs. They want to use automation and AI, but often run into technical complexities that rely heavily on IT. IT wants to help, but struggles when timelines are tight and resources are low.

Ushur Studio empowers everyday team members to automate customer issues quickly and easily. This flexibility allows teams to pivot and adapt to immediate engagement needs through a seamless build, test and deploy automation experience.

Inspect workflows in-flow while create engagements effortlessly.

AI-Powered, Human-Driven

Where innovation meets insight

Get started quickly with prebuilt templates

Choose from common use cases or create a new experience from scratch. Customize interfaces, workflows and prompts to match your unique business needs.

A list of pre-built workflows designed to get users started quickly.

Craft easily with simplified workflow creation

Sequence steps and business logic with contextual, comprehensive drag-and-drop modules --- purposefully designed to enhance inbound and outbound engagement campaigns.

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We deliver a set of modules that can be harnessed to build world-class experiences for your customers and to automate many back-end, manual tasks that enable you to deliver better experiences. Just some of those modules include:

  • Message
  • Prompt
  • Form
  • Invisible App
  • Phone & Email
  • Compute
  • Import & Export Data
  • Menu & Branch
  • Webhook, and more

These modules can be combined and restructured to create some of the most dynamic, frictionless experiences available.

Craft workflows easily with simplified workflow creation

Troubleshoot smoothly with real-time guidance

Minimize errors and shorten cycles with proactive alerts to resolve dependencies step-by-step. Citizen developers benefit from real-time guidance, accelerating onboarding and value creation.

Troubleshoot workflow issues inline and inflow.
Inspect workflows in-flow while create engagements effortlessly.

Test rapidly with seamless simulation and preview

Trial your creations from the end user’s experience, without the hassle of switching devices or screens. Easily update flows and compare changes for a smooth transition from prototype to production.

Smart Suggestions with Generative AI

Unlock the power of Generative AI with tailored phrase recommendations for your customer-facing conversations.

Based on vertical-safe Large Language Models (LLMs) across Insurance, Healthcare and Financial Services - Ushur’s native Gen AI ensures accuracy to mitigate incorrect responses during high-stakes engagements.

Studio smart suggestions powered by LLMs.

Speed, simplicity and security in a single platform

The Ushur Customer Experience Automation™ Platform seamlessly weaves AI capabilities and speed-to-value principles into its thoughtful design, empowering enterprises to address diverse needs through an integrated omnichannel approach.

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Two-way conversations
Schedule appointments and send reminders
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Dynamic digital
Automatically process various change requests
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Workflow automation
Handle incoming questions and requests
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Document processing
Distributing coverage information across stakeholders
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Embedded AI/ML skills
Identify opportunities and present options
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Instant deployment
Retrieve important details to complete a task
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Comprehensive tracking
Request ID cards and save to Apple Wallet
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Secure and compliant
Process fiels through a secrure, seamless channel
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Ushur expedites automation velocity with Studio, powered by no-code and generative AI
See what's new
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Ushur Studio for every stakeholder

Spend less time implementing, and more time innovating

Campaign Manager

Enterprise teams often grapple with the challenge of optimizing customer communications while working within resource constraints.

Ushur helps business stakeholders overcome these hurdles by harnessing the capabilities of AI-driven automation. With our intuitive no-code platform, teams can streamline implementation and focus more on innovating towards their goals.

"When I see inefficiencies in our process, my team is able to prototype an automated solution fairly quickly. I feel empowered to actually drive change, where and when I need it most."

Citizen Developers

Process owners possess an intimate understanding of what their customers need to succeed, yet often find themselves consumed by juggling manual, repetitive tasks instead.

Ushur empowers process owners to adapt in real-time. With user-friendly, no-code tools at their disposal, they can effortlessly update experiences and conduct A/B tests for optimal results.

"I appreciate the ability to go into the platform and play around with the workflows myself. It’s so much more convenient to make tweaks based on how I see customers reacting, rather than having to work through a 3rd party every time."

Integrated for complete workflow orchestration

Your Ecosystem of Intelligence

Enhance your current systems with Ushur's No-Code Integrations, delivering added value without the need for disruptive replacements.Easily connect Customer Experience Automation to common tools, solutions and systems for integrated information sharing and end-to-end processing.

No-code integration
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Integration cards found in Ushur studio.