Augment your channels with action-oriented experiences. Connect silos and remove friction across all.
Business teams are under pressure to address urgent customer needs. They want to use automation and AI, but often run into technical complexities that rely heavily on IT. IT wants to help, but struggles when timelines are tight and resources are low. Ushur Studio empowers everyday team members to automate customer issues quickly and easily. This flexibility allows teams to pivot and adapt to immediate engagement needs through a seamless build, test and deploy automation experience.
Choose from common use cases or create a new experience from scratch. Customize interfaces, workflows and prompts to match your unique business needs.
Sequence steps and business logic with contextual, comprehensive drag-and-drop modules --- purposefully designed to enhance inbound and outbound engagement campaigns.
We deliver a set of modules that can be harnessed to build world-class experiences for your customers and to automate many back-end, manual tasks that enable you to deliver better experiences. Just some of those modules include:
These modules can be combined and restructured to create some of the most dynamic, frictionless experiences available.
Minimize errors and shorten cycles with proactive alerts to resolve dependencies step-by-step. Citizen developers benefit from real-time guidance, accelerating onboarding and value creation.
Trial your creations from the end user’s experience, without the hassle of switching devices or screens. Easily update flows and compare changes for a smooth transition from prototype to production.
Unlock the power of Generative AI with tailored phrase recommendations for your customer-facing conversations. Based on vertical-safe Large Language Models (LLMs) across Insurance, Healthcare and Financial Services - Ushur’s native Gen AI ensures accuracy to mitigate incorrect responses during high-stakes engagements.
The Ushur Customer Experience Automation™ Platform seamlessly weaves AI capabilities and speed-to-value principles into its thoughtful design, empowering enterprises to address diverse needs through an integrated omnichannel approach.
Enhance your current systems with Ushur's No-Code Integrations, delivering added value without the need for disruptive replacements.Easily connect Customer Experience Automation to common tools, solutions and systems for integrated information sharing and end-to-end processing.