Studio

The modern way to engage

Augment your channels with action-oriented experiences. Connect silos and remove friction across all.

See it in action

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Datasheet

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What is Ushur Studio?

Your no-code workspace – from concept, to creation, to completion

Business teams are under pressure to address urgent customer needs. They want to use automation and AI, but often run into technical complexities that rely heavily on IT. IT wants to help, but struggles when timelines are tight and resources are low.  Ushur Studio empowers everyday team members to automate customer issues quickly and easily. This flexibility allows teams to pivot and adapt to immediate engagement needs through a seamless build, test and deploy automation experience.

Inspect workflows in-flow while create engagements effortlessly.

AI-Powered, Human-Driven

Where innovation meets insight

Get started quickly with prebuilt templates

Choose from common use cases or create a new experience from scratch. Customize interfaces, workflows and prompts to match your unique business needs.

A list of pre-built workflows designed to get users started quickly.

Craft easily with simplified workflow creation

Sequence steps and business logic with contextual, comprehensive drag-and-drop modules --- purposefully designed to enhance inbound and outbound engagement campaigns.

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We deliver a set of modules that can be harnessed to build world-class experiences for your customers and to automate many back-end, manual tasks that enable you to deliver better experiences. Just some of those modules include:

Message
Prompt
Form
Invisible App
Phone & Email
Compute
Import & Export Data
Menu & Branch
Webhook, and more

These modules can be combined and restructured to create some of the most dynamic, frictionless experiences available.

Craft workflows easily with simplified workflow creation

Troubleshoot smoothly with real-time guidance

Minimize errors and shorten cycles with proactive alerts to resolve dependencies step-by-step. Citizen developers benefit from real-time guidance, accelerating onboarding and value creation.

Troubleshoot workflow issues inline and inflow.

Test rapidly with seamless simulation and preview

Trial your creations from the end user’s experience, without the hassle of switching devices or screens. Easily update flows and compare changes for a smooth transition from prototype to production.

Smart Suggestions with Generative AI

Unlock the power of Generative AI with tailored phrase recommendations for your customer-facing conversations.  Based on vertical-safe Large Language Models (LLMs) across Insurance, Healthcare and Financial Services - Ushur’s native Gen AI ensures accuracy to mitigate incorrect responses during high-stakes engagements.

Studio smart suggestions powered by LLMs.

Speed, simplicity and security in a single platform

The Ushur Customer Experience Automation™ Platform seamlessly weaves AI capabilities and speed-to-value principles into its thoughtful design, empowering enterprises to address diverse needs through an integrated omnichannel approach.

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Two-way conversations

Schedule appointments and send reminders

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Dynamic digital

Automatically process various change requests

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Workflow automation

Handle incoming questions and requests

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Document processing

Distributing coverage information across stakeholders

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Embedded AI/ML skills

Identify opportunities and present options

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Instant deployment

Retrieve important details to complete a task

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Comprehensive tracking

Request ID cards and save to Apple Wallet

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Secure and compliant

Process files through a secure, seamless channel

Ushur Studio for every stakeholder

Spend less time implementing, and more time innovating

Campaign Manager

Enterprise teams often grapple with the challenge of optimizing customer communications while working within resource constraints.

Ushur helps business stakeholders overcome these hurdles by harnessing the capabilities of AI-driven automation. With our intuitive no-code platform, teams can streamline implementation and focus more on innovating towards their goals.

"When I see inefficiencies in our process, my team is able to prototype an automated solution fairly quickly. I feel empowered to actually drive change, where and when I need it most."

Citizen Developers

Process owners possess an intimate understanding of what their customers need to succeed, yet often find themselves consumed by juggling manual, repetitive tasks instead.

Ushur empowers process owners to adapt in real-time. With user-friendly, no-code tools at their disposal, they can effortlessly update experiences and conduct A/B tests for optimal results.

"I appreciate the ability to go into the platform and play around with the workflows myself. It’s so much more convenient to make tweaks based on how I see customers reacting, rather than having to work through a 3rd party every time."