Outreach methods like letters and emails garner low response rates — heightening compliance risks
Enroll customers into obtaining consent for digital communications remains a hurdle
Outdated contact preferences are difficult to detect and resolve
Proactively prompt customers to verify address and contact details
Easily allow customers to opt-in to paperless as a natural next step
Allow customers to quickly update preferences within a continuous journey
Auto-populate with native geo-location and CRM integrations
Consolidate customer asks to efficiently complete all tasks
Automate two-way interacts to customers through their channel of choice