Digital Automation to Enhance Participant Experience
Proactive, two-way, HIPAA-secure automation engages participants across preferred channels
Pre-screening
Enrollment & onboarding
Ongoing participation & monitoring
Deploy dynamic knock-out questionnaires across familiar channels
Onboard participants with welcome messaging, education and logistics details
Check-in with participants to survey adverse events, issues and overall health
Automatically upload data to backend systems to qualify candidates
Share informed consent forms and capture signatures electronically
Report updates to backend systems for pharmacovigilance
Schedule pre-screening meetings with clinical staff
Schedule pre-trial tests and make introductions to clinical advocacy team
Share ongoing information for medication adherence and support
Recruit, onboard and retain participants for clinical trials
Streamline operations and improve trial outcomes with AI-powered Customer Experience Automation
Gen AI experiences leveraging healthcare-specific, industry-safe LLMs
HIPAA-secure, enterprise-class security and compliance architecture to protect PHI
Agile, modular platform amplifies existing investments with AI-powered engagement
Native e-sign and ADA-compliant features to improve accessibility and usability
Proactive, two-way dialogue with language translation across familiar channels