Security & Compliance

Secure & compliant customer engagement made simple with Ushur

Our safety features are purpose-built into the solution to make sure customer data is safe, enterprise data is secure and Ushur exceeds the needs of the world’s largest enterprises.

See for yourself

Image of a man using his phone to banking. Security is critical for online facets like banking, healthcare and insurance.

Enterprise-Class Security and Compliance

Revolutionize Customer Experience with Confidence

With the increasing prevalence of cyberattacks and data breaches, it's crucial that businesses prioritize security and compliance when choosing a software solution. That's where our enterprise-class Customer Experience Automation™ software comes in. Our platform offers robust security measures and compliance controls that ensure your data is protected at every step of the customer journey. You can trust our software to provide top-notch automation capabilities while also keeping your business safe and compliant.

Data Management

Identity & Access Management

Infrastructure Protection

Incident Response

Compliance

KMS

TSL 1.2

AES 256

Vault

Active Directory

Google Workspace

IAM

Organizations

SSO

VPC

Firewall

Systems Manager

WAF

Security Hub

Cloud Watch

Guard Duty

Cloud Trail

Config

SSO

HIPAA Compliant

TCPA Compliant

HITRUST Certified

PCI DSS

GDPR Compliant

AICPA SOC 2

CIS

Section 508 Compliant

WCAG

Data Management

Data protection at the session level

Encryption of data in Flight and at Rest
All data is fully sanitized, anonymized and randomized
Customer-specific encryption keys
Toggle between medium and high-anonymization
Credentials are stored in an encrypted database

Identity & Access Management

Granular RBAC enables IT to onboard citizen developers while remaining compliant and secure

Multi-factor, data-driven and biometric authentication for enterprise and end users
System authorization through granular roles-based access controls (RBAC) that follows Principles of Least Privileges
Manage RBAC for every user at the role, functionality and data level
Segment permissions by process, data feed, orchestration, design and more
Enable citizen developers with the process but not the metadata

Active Directory

Google Workspace

IAM

Organizations

SSO

Infrastructure Protection & Incident response

Safeguarding critical systems with comprehensive frameworks

Infrastructure protection

Full VPC network isolation and data segregation
DDoS Protection
Up-to-date OS patching and hardening

Incident protection

Automatic audit trail with detailed reporting
Rules-based alerts for continuous monitoring
Commitment to comply with CIS and SOC2 standards

Disaster recovery

Global reach with high availability & disaster recovery

Global reach & high availability

Redundancy across availability zones
20+ regions and growing
49+ countries for SMS
Virtual private clouds for networks
Multi-AZ load balancers for resilience
CDN for resilience and performance

Disaster Recovery

Seamless upgrades with zero downtime
High availability with automatic failover for disaster recovery
Network isolation per customer
Data residency requirements
Ushur cloud accounts

Compliance Standards

Compliant with strict industry regulations and standards

Fully committed to security and data protection with comprehensive compliance certifications
We go above and beyond the requirements needed by aligning with frameworks such as CIS, and OWASP
Audit reports, Certifications, vulnerability analysis and/or Attestation from independent, third-party auditors.
Stringent security measures enable Ushur as a secure platform to facilitate sensitive customer data

View the HITRUST Certification PR