Automate the payment journey with convenience
Proactive, prebuilt, and personalized digital experiences
Help customers understand their options for paying what they owe with proactive, timely, two-way communications in digital channels:
Notify customers of their current amount owed and due date
Capture ACH or credit card information for one time or ongoing auto-payments
Remind customers prior to payments being withdrawn.
Educate customers on partial payment or payment plan options
Securely pass data gathered in Ushur channels to payment processing systems
Enable customers to change payment method if needed
Offer to connect to customer service representatives for complex questions
Offer options to sign up for auto-payment and opt-in for paperless billing
Send confirmation when payment has been processed
