CAREERS

We empower every company with digital empathy

Redefine the customer experience by bringing brands closer to those they serve, in the most meaningful way possible.

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MISSION

With great customer and employee experience as our north star, Ushur’s mission is to transform every customer journey through cutting-edge technology that brings companies closer to their customers.

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People First

Our people are our biggest asset. Prioritizing their well being, celebrating their diversity, enabling them to bring their whole self to work and empowering them to do the extraordinary is foundational to everything we strive to do at Ushur.

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Pursuit of Excellence

We relentlessly pursue excellence in everything we do. We accept failures as part of the process as we maintain an unwavering commitment to staying the course and never giving up. Our customers, our partners and above all our colleagues deserve nothing less.

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Growth Mindset

We enable and inspire our people to pursue lifelong learning. Encouraging such a growth mindset empowers them to solve complex problems and become better versions of themselves, independent of their educational, social and economic backgrounds.

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Customer Centric

At our core, we are focused on the customer experience and how we can make every interaction with our customers (and their customers) delightful and seamless. We design, create, build, and iterate with the customer experience in mind. At Ushur, we strive to improve the experiences that our customers have and create real value to them through our work.

Vision

At Ushur, we envision a world of frictionless experiences, where every engagement is the inception of a delightful journey. We aim to democratize access to such an experience devoid of the inequities of the digital haves and have-nots.

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Culture

We believe in creating an environment where people can do their best work, achieve true work life integration, and contribute to a meaningful mission. Our goal is to build a great place to work where people can thrive at work and in their personal lives.

We got you covered

Family and people come first. 100% covered, top-of-the line health benefits for all employees

Work on your schedule

Family and people come first. 100% covered, top-of-the line health benefits for all employees

Collaborative environment

Family and people come first. 100% covered, top-of-the line health benefits for all employees

Never stop your learning

Family and people come first. 100% covered, top-of-the line health benefits for all employees

Ushuring in wellness

Family and people come first. 100% covered, top-of-the line health benefits for all employees

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I love the passion the Leadership team has.

- Marina DSouza, Office Manager
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I love the vision of the company and the fact that we all can provide tangible contributions to that

- Barry Tallis, Senior Director, Product Management
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Ushur strikes a great balance of positive employee culture and passionate drive...

- Alison Lyne, Senior Director Demand Gen
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I am consistently impressed by the passion, dedication, and resilience each team member brings daily.

- Bernice Scheffler, Sr. Customer Success Manager
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The projects we work on are not just tasks, they’re opportunities to make a difference.

- Arun Ashokan, Senior Technical Consultant
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Patents

25+

Continuous innovation for state-of-the-art intelligent experience automation technology

Funding

$92M

Backed by Third Point Ventures, Iron Pillar, 8VC, and Aflac Ventures

Fortune

500

50% of customer base is Fortune 500 enterprises

eNPS Score

> 60

A testament to the mission and culture of Ushur

Benefits

Health benefits

Our comprehensive health benefits include full medical, dental, and vision coverage to keep you and your family well cared for. We offer wellness programs, mental health support, and access to fitness resources.

Generous time off

Enjoy paid holidays, monthly wellness days, and flexible time-off programs designed to ensure you get the rest and relaxation you deserve.

Financial planning

Your financial well-being is supported by a range of benefits, including retirement programs, financial planning resources, and access to personalized investment advice.

Stock benefits

With our stock option program, you'll have the chance to own a piece of Ushur. This gives you the opportunity to share in the success you help create, with the potential for significant financial growth as the company grows.

Family benefits

We offer a range of family-friendly benefits, including paid parental leave, and flexible work arrangements. Our programs are designed to help you balance your career with your family’s needs.

*Benefits packages may differ by location and eligibility. Please confirm with your recruiter.

#UshurInterns

From day one Ushur has valued and utilized brilliant interns to provide meaningful impact to our most strategic projects. We bring interns on board to help them grow and develop their careers and in turn they work on meaningful projects that impact our success.

I wholeheartedly endorse the Ushur internship program for anyone seeking to establish themselves in the AI and tech sectors. The knowledge and skills acquired during this internship are all-encompassing and provide a strong foundation for those looking to excel in these industries. There is a lot of scope to prove oneself here and work on meaningful projects.
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This internship experience exceeded my expectations of the goals and objectives set at the beginning of my internship.
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I 100% recommend Ushur to anyone thinking about joining the team. There were only benefits to working here and it was worth every second of the commute and every ounce of hard work I put into this company. They really know how to run a company and treat everyone with kindness and open arms.
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I want to express my gratitude to everyone who has made my time at this company truly wonderful. Over the course of these 12 weeks, I've had an incredibly fulfilling experience, and I eagerly look forward to returning
whenever the chance arises. Your support and the positive environment here have left a lasting impression and I can proudly say that I have been an Ushur-ite.
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This internship has provided me with a well-rounded and enriching learning opportunity that has covered various aspects of Marketing in the AI and tech field and it has been highly beneficial for my professional development. Furthermore, I have developed a deep appreciation for the individuals at Ushur, who have extended a warm and inclusive welcome to me during my time here. Their hospitality and camaraderie have greatly contributed to making my experience positive and enjoyable. I am in awe of the humility of the CEO, CTO and CMO of Ushur.

Awards

Recognitions by Those We Aim Serve

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Open Positions

Join Ushur and help us change CX forever