Care Navigation: Maternal & New Baby Health

Improve maternal and new baby health outcomes

From educational materials to timely reminders and HIPAA-secure tailored guidance, equip expectant mothers with the knowledge and tools to navigate their pregnancy and postpartum journey with confidence.

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Solution overview
Ushur Invisible App providing new mother wellness aids.
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Transform Care Navigation for Maternal Health Journeys and Chronic Conditions Management
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Care Navigation, Pregnancy and Postpartum Solution Demo
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Ushur for Every Pregnancy

Digital solutions to improve care navigation for pregnant members

The Ushur CXA AI-powered Platform enables healthcare payers to realize decreased costs in care and improved member quality of care. See how we support both.

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Improve Benefit Literacy

Educate members on their benefits during pregnancy and improve understanding and access to the services available to them.

Ushur Invisible App enables new mothers with new pregnancy education.

Enhance Care Coordination

Mothers-to-be get tailored health tips, dietary advice, and prenatal information delivered directly to their phones, empowering them with the knowledge to make informed decisions about their health.

An SMS chat that provides care coordination and health tips for new mothers.

Enable Early Detection and Intervention

Encourage regular prenatal check-ups and preventive care to reduce likelihood of chronic health conditions, such as heart disease, diabetes and depression.

Use Invisible App to allow expecting mothers to set appointments or pick doctors.

Provide Health and Wellness Education

Empower pregnant mothers to take proactive steps to improve their health and reduce the risk of chronic conditions.

Ushur Invisible App providing new mother wellness aids.

Elevated member experiences in weeks

Differentiate your maternal and new baby health engagements with Ushur Invisible App™. Designed by business users and deployed with a single click without the need for a traditional mobile app.

Enable expecting mothers to schedule or locate new OB/GYN appointments and doctors.
Customized branding for recognition and trust
A HIPAA-secure rich user experience designed to be intuitive and engaging
Minimal IT and no professional services needed
With integrated analytics to evaluate campaign effectiveness
Customized for each member and reachable 24/7

Focus on providing the best possible care. We have security addressed.

We know PII and security are a top concern. The Ushur CXA platform is HIPAA-secure, TCPA compliant and is HITRUST and SOC2 certified. Rest assured your working in a highly secured platform.

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How Digital Care Navigation Improves Chronic Health Outcomes
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Ushur for Every Pregnancy

Better health outcomes for expectant mothers

The Ushur AI-powered CXA Platform enables healthcare payers to realize decreased costs in care and increased member quality of care. See how we support both.

40%
NPS score improvement
85%
CSAT score improvement
3
weeks to deploy
42%
outbound calls eliminated

Expecting and Postpartum Mothers

Expectant mothers benefit from Ushur's CXA platform through timely appointment reminders, personalized health education, secure communication, real-time support, and proactive health monitoring. These features empower mothers with the tools and information they need for a confident and smooth pregnancy journey.

“The digital reach-out from my health insurer made my pregnancy so much easier with timely reminders and instant support. I felt informed and reassured every step of the way.”

Health Payers

Health payers benefit from Ushur's CXA platform by streamlining maternity care processes, improving patient engagement, and optimizing resource allocation. The platform's automation capabilities, data-driven insights, and secure communication channels enable administrators to deliver high-quality care more efficiently.

“Ushur has revolutionized our maternity care services. We've seen significant improvements in patient satisfaction and operational efficiency.”