Customer Story

Health payer medicaid engagement

Increasing Medicaid engagement through digital self service

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Challenge

A large California-based Medicaid plan’s most urgent initial use case was to begin to support their member engagement for MediCal Redetermination
The first use case involved proactive outreach to their MediCal membership to secure permission to contact and verify contact data (such as details on members of a household as well as mailing addresses and cell numbers) that is now critical to support member redetermination education and process support / hand-holding

Solution

Automate interactions over text and Ushur’s Invisible App™
Began with English and Spanish language support and rapidly expanded (Ushur supports more than 60 languages)
After initial results, rapidly expanding to a large number of additional use cases across their member, provider and pharmacy journeys (redeterminaton / retention, acquisition, quality / health and wellness and more)

‍

Customer Story

Health payer medicaid engagement

Increasing Medicaid engagement through digital self service

Read and download your free copy:

Thank you for your interest in our Customer Story on Health payer medicaid engagement. Feel free to reach out to us to discuss your needs.

Challenge

A large California-based Medicaid plan’s most urgent initial use case was to begin to support their member engagement for MediCal Redetermination
The first use case involved proactive outreach to their MediCal membership to secure permission to contact and verify contact data (such as details on members of a household as well as mailing addresses and cell numbers) that is now critical to support member redetermination education and process support / hand-holding

Solution

Automate interactions over text and Ushur’s Invisible App™
Began with English and Spanish language support and rapidly expanded (Ushur supports more than 60 languages)
After initial results, rapidly expanding to a large number of additional use cases across their member, provider and pharmacy journeys (redeterminaton / retention, acquisition, quality / health and wellness and more)

‍

Customer Story

Health payer medicaid engagement

Increasing Medicaid engagement through digital self service

Read and download your free copy:

Thank you for your interest in our Customer Story on Health payer medicaid engagement. Feel free to reach out to us to discuss your needs.

Challenge

A large California-based Medicaid plan’s most urgent initial use case was to begin to support their member engagement for MediCal Redetermination
The first use case involved proactive outreach to their MediCal membership to secure permission to contact and verify contact data (such as details on members of a household as well as mailing addresses and cell numbers) that is now critical to support member redetermination education and process support / hand-holding

Solution

Automate interactions over text and Ushur’s Invisible App™
Began with English and Spanish language support and rapidly expanded (Ushur supports more than 60 languages)
After initial results, rapidly expanding to a large number of additional use cases across their member, provider and pharmacy journeys (redeterminaton / retention, acquisition, quality / health and wellness and more)

‍

Health payer medicaid engagement

Challenge

A large California-based Medicaid plan’s most urgent initial use case was to begin to support their member engagement for MediCal Redetermination
The first use case involved proactive outreach to their MediCal membership to secure permission to contact and verify contact data (such as details on members of a household as well as mailing addresses and cell numbers) that is now critical to support member redetermination education and process support / hand-holding

Solution

Automate interactions over text and Ushur’s Invisible App™
Began with English and Spanish language support and rapidly expanded (Ushur supports more than 60 languages)
After initial results, rapidly expanding to a large number of additional use cases across their member, provider and pharmacy journeys (redeterminaton / retention, acquisition, quality / health and wellness and more)

‍

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Customer Story

Health payer medicaid engagement

Challenge

A large California-based Medicaid plan’s most urgent initial use case was to begin to support their member engagement for MediCal Redetermination
The first use case involved proactive outreach to their MediCal membership to secure permission to contact and verify contact data (such as details on members of a household as well as mailing addresses and cell numbers) that is now critical to support member redetermination education and process support / hand-holding

Solution

Automate interactions over text and Ushur’s Invisible App™
Began with English and Spanish language support and rapidly expanded (Ushur supports more than 60 languages)
After initial results, rapidly expanding to a large number of additional use cases across their member, provider and pharmacy journeys (redeterminaton / retention, acquisition, quality / health and wellness and more)

‍

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Health payer medicaid engagement

Increasing Medicaid engagement through digital self service

Read and download your free copy:

Challenge

Solution

Health payer medicaid engagement

Increasing Medicaid engagement through digital self service

Read and download your free copy:

Challenge

Solution

Health payer medicaid engagement

Increasing Medicaid engagement through digital self service

Read and download your free copy:

Challenge

Solution

Health payer medicaid engagement

Health payer medicaid engagement

Challenge

Solution

Ready to chat?

Webinar Speakers

Health payer medicaid engagement

Challenge

Solution

Register for the webinar here!

Watch on demand

Webinar Speakers

Health payer medicaid engagement

Challenge

Solution

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