Medication Adherence Automation

Medication Adherence

Digitally engage with members for better experiences and health outcomes.

  • Make it easy to manage prescriptions
  • Address challenges to staying adherent
  • Provide educational resources
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Solution overview

AI-Powered Customer Experience Automation

Automate your medication adherence enagements with minimal effort required. Focus on uncovering and addressing root ccasues of non-adherence while elevating member experiences and outcomes.

Understand barriers
Educate
Guide & handhold
Begin initial education on importance of taking medications
Reiterate education on the importance of this medication
Communicate specific support and actions needed by member for areas such as:
  • Mail order information gathering (address, insurance)
  • Transportation detail sharing with how to schedule to get to pharmacy
  • Conversion to 90 day refills
  • Cost relief
Proactive communication to non-adherent members to learn the root cause of their non-adherence so those may be addressed
Follow-up communication to let them know there are resources to help them address all member-shared root causes for non-adherence (i.e. cost, transportation, adverse interactions.

Boost engagement within days

Steamline customer engagement with Ushur Invisible App™.

Fully customizable design for a modern, intuitive experience
Safeguard Personally Identifiable Information (PII) with a HIPAA-secure channel
Rapid time-to-value with no coding involved
Native geo-location auto-populates customer addresses, eliminating friction from manual entry
End-to-end self-service members across all channels for convenience and flexibility

Schedule a demo and see it in action