Modernize Short-term Disability Absence Engagement with AI-Powered Automation

During the absence claims journey, insurance carriers face the challenge of manually collecting claimant information over voice and other resource-heavy channels. Incomplete information and frequent follow-ups adds friction to policyholder experiences and can cause delays and confusion.

By harnessing AI-driven automation, carriers can streamline and manage each aspect of the absence management process effectively with secure and compliant channels. Join us for a live demo and learn how Ushur’s pre-built automation solution seamlessly guides both claimants and employer groups throughout the claims journey and scales the process of getting employees back to work without more calls.

Attendees will see a demo of:

• Proactively sending information gathering requests and attaining critical authorizations once a claim has been submitted.
• Automatically notifying all stakeholders of status updates and requests for missing data.
• Seamlessly collecting expected return dates for employees, and delivering directions on how to return to work.