Customer Story

Benefitfocus reduces operational costs while educating new hires

Read and download your free copy:

Thank you for your interest in our Customer Story on Benefitfocus reduces operational costs while educating new hires. Feel free to reach out to us to discuss your needs.

Download now

circle-arrow-down

Benefitfocus reduces operational costs while educating new hires

My favorite feature of flow-builder/invisible app is the ability to ‘preview’ the engagement from the configuration screen to ensure branding, theming and verbiage will appear as expected. Our customer is delighted that we can deliver custom welcome engagements week-over-week to thousands of members.

Katey Koll

Senior Product Manager

Benefitfocus

Challenge

Client was sending 11,000 letters monthly by mail to educate employer group new hires on their available benefits.
The mailers were expensive, ineffective, and undesirable to the members who favored a more “green” digital option to receive information.
The letters were a one-way information push, and the members didn’t have a convenient digital way to interact with questions.

Solution

The client hired Ushur, and launched Ushur Conversational Apps™ and Invisible App™ to deliver this critical benefit information in an interactive, digital, HIPAA-secure way. The solution starts with critical new hire benefits onboarding support, and opened the door for ongoing benefits-related communications as well.
This solution is equally effective for reaching other dependents on the plan who are critical in benefits adoption and utilization.

Learn how our solutions in benefits communication seamlessly extend to healthcare automation, ensuring efficient, HIPAA-compliant interactions with patients. Discover how Ushur can revolutionize healthcare communications, enhancing both patient engagement and administrative efficiency.

Customer Story

Benefitfocus reduces operational costs while educating new hires

Read and download your free copy:

Thank you for your interest in our Customer Story on Benefitfocus reduces operational costs while educating new hires. Feel free to reach out to us to discuss your needs.

Katey Koll

Senior Product Manager

Benefitfocus

Challenge

Client was sending 11,000 letters monthly by mail to educate employer group new hires on their available benefits.
The mailers were expensive, ineffective, and undesirable to the members who favored a more “green” digital option to receive information.
The letters were a one-way information push, and the members didn’t have a convenient digital way to interact with questions.

Solution

The client hired Ushur, and launched Ushur Conversational Apps™ and Invisible App™ to deliver this critical benefit information in an interactive, digital, HIPAA-secure way. The solution starts with critical new hire benefits onboarding support, and opened the door for ongoing benefits-related communications as well.
This solution is equally effective for reaching other dependents on the plan who are critical in benefits adoption and utilization.

Customer Story

Benefitfocus reduces operational costs while educating new hires

Read and download your free copy:

Thank you for your interest in our Customer Story on Benefitfocus reduces operational costs while educating new hires. Feel free to reach out to us to discuss your needs.

Katey Koll

Senior Product Manager

Benefitfocus

Challenge

Client was sending 11,000 letters monthly by mail to educate employer group new hires on their available benefits.
The mailers were expensive, ineffective, and undesirable to the members who favored a more “green” digital option to receive information.
The letters were a one-way information push, and the members didn’t have a convenient digital way to interact with questions.

Solution

The client hired Ushur, and launched Ushur Conversational Apps™ and Invisible App™ to deliver this critical benefit information in an interactive, digital, HIPAA-secure way. The solution starts with critical new hire benefits onboarding support, and opened the door for ongoing benefits-related communications as well.
This solution is equally effective for reaching other dependents on the plan who are critical in benefits adoption and utilization.

Benefitfocus reduces operational costs while educating new hires

Katey Koll

Senior Product Manager

Benefitfocus

Challenge

Client was sending 11,000 letters monthly by mail to educate employer group new hires on their available benefits.
The mailers were expensive, ineffective, and undesirable to the members who favored a more “green” digital option to receive information.
The letters were a one-way information push, and the members didn’t have a convenient digital way to interact with questions.

Solution

The client hired Ushur, and launched Ushur Conversational Apps™ and Invisible App™ to deliver this critical benefit information in an interactive, digital, HIPAA-secure way. The solution starts with critical new hire benefits onboarding support, and opened the door for ongoing benefits-related communications as well.
This solution is equally effective for reaching other dependents on the plan who are critical in benefits adoption and utilization.

Ready to chat?

Webinar Speakers

No items found.

Customer Story

Benefitfocus reduces operational costs while educating new hires

Katey Koll

Senior Product Manager

Benefitfocus

Challenge

Client was sending 11,000 letters monthly by mail to educate employer group new hires on their available benefits.
The mailers were expensive, ineffective, and undesirable to the members who favored a more “green” digital option to receive information.
The letters were a one-way information push, and the members didn’t have a convenient digital way to interact with questions.

Solution

The client hired Ushur, and launched Ushur Conversational Apps™ and Invisible App™ to deliver this critical benefit information in an interactive, digital, HIPAA-secure way. The solution starts with critical new hire benefits onboarding support, and opened the door for ongoing benefits-related communications as well.
This solution is equally effective for reaching other dependents on the plan who are critical in benefits adoption and utilization.

Register for the webinar here!

Watch on demand

Webinar Speakers

No items found.

Benefitfocus reduces operational costs while educating new hires

Read and download your free copy:

Challenge

Solution

Benefitfocus reduces operational costs while educating new hires

Read and download your free copy:

Challenge

Solution

Benefitfocus reduces operational costs while educating new hires

Read and download your free copy:

Challenge

Solution

Benefitfocus reduces operational costs while educating new hires

Benefitfocus reduces operational costs while educating new hires

Challenge

Solution

Ready to chat?

Webinar Speakers

Benefitfocus reduces operational costs while educating new hires

Challenge

Solution

Register for the webinar here!

Watch on demand

Webinar Speakers

Benefitfocus reduces operational costs while educating new hires

Challenge

Solution

Discover more customer stories

IEHP Enhances Member Engagement with Ushur

IEHP Reaches Members with Ushur, Launching 400+ Campaigns to Enhance Engagement Using Automation

Health payer medicare engagement