Ushur’s AI-powered, HIPAA-secure, interactive omni-channel Customer Experience Automation™ platform supports healthcare companies closing gaps in care for many chronic conditions and comorbidities (supporting HEDIS, Quality, Population Health and more).
This video shows an example of Ushur in action for a Social Determinant of Health (SDOH) survey. These surveys are essential tools for health plans and providers to help better understand member and patient circumstances to support improved health and well-being. The example also shows how education and support options can also be shared during the time of the survey to meet urgent needs.
Complex member and patient surveys like this one can be built to meet your requirements and your processes, and also pull and push data from your core systems along the way.
Contact us to learn more at https://ushur.ai/request-demo/.