Ushur University

Welcome to Ushur University, your trusted source for comprehensive training and certification courses. Our programs are designed to empower individuals and organizations to learn the Customer Experience Automation Platform and unlock its full potential. Whether you're a customer looking to maximize your investment or a partner seeking to enhance your capabilities, our courses will equip you with the skills and knowledge you need to succeed.

This Level 1 foundation certification course will teach the basics of the Ushur platform. This course will enable participants to build simple omni-channel automation journeys. Participants will be introduced to Ushur best practices. This course is available for Ushur customers and partners and for the whole automation team.

This Level 2 Intermediate Course is designed for individuals who have completed the Level 1 Practitioner Course or have a working knowledge of the platform. This course delves deeper into the platform's advanced features of the builder, how to use APIs including integration. They will learn how to leverage these capabilities to streamline complex processes, automate tasks.