Utilize Intelligent, Automated FNOL
Services for 24/7 Customer Service
Ushur’s automated FNOL insurance app provides enterprises with dramatically reduced processing times and operating costs. The customer experience is improved through an 8x reduction in FNOL processing times any time of day or night. Our Invisible App is powered by advanced AI and Deep Learning, delivering a robust FNOL automation solution at a 90% cost reduction.
The Problem with manual FNOL
Gathering all the information required to complete FNOL requests, can be an expensive, error-prone process and can require multiple customer touchpoints. This leads to longer claims cycle times, higher pending FNOL claims, and unhappy customers.
The Digital FNOL Automation Solution
Using Ushur's Invisible App, insurers can automate the entire FNOL interaction directly from the incident location via a two-way, automated conversation. Collect accident images, license information, documents, and relevant incident data, then automatically update claim systems.
Don’t leave your customers waiting. Power your
service desks with AI.
Resolve issues before they
increase the backlog
increase the backlog
70%
of customers' needs can be
address in real-time
address in real-time
Give your agents time to focus
on high-touch priorities
on high-touch priorities
42%
of calls are automated
to liberate your teams
to liberate your teams
Increase customer retention and business opportunities
45%
improved C-SAT and NPS
scores
scores
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Interested in learning more about what Ushur can automate for your company?
Don't hesitate to reach out to us with any questions you may have.
