Analyst Reports & Assets
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Everest Group Recognizes Ushur as a Star Performer in Conversational AI
Everest Group’s recognition of Ushur as a Star Performer and Major Contender exemplifies our mission towards empowering organizations with Conversational AI in transforming their customer experience and operational excellence.
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What Analysts are saying
Compared with BPM or RPA, Ushur's platform is purposeful in the use of automation and artificial intelligence to power omni-channel, digital-first customer engagement.
The use of new, lighter-weight software that overlays and interoperates with existing applications is increasingly popular to create more automated and improved customer experiences.
It is remarkable that in a bleak economy where many technology firms are reporting financial tightening, and resource cuts, Ushur stands out as a bright light with its growth story.
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