Analyst Reports & Assets
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Leveraging AI to Enhance Customer Experience in Highly Regulated Industries
Discover how AI can transform customer experience in highly regulated industries in this new study by Everest Group. Designed specifically for sectors that are subject to strict regulations, handling Personally Identifiable Information (PII), and making high-stakes decisions, this comprehensive guide provides invaluable insights and strategies for successful AI adoption.
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What Analysts are saying
Compared with BPM or RPA, Ushur's platform is purposeful in the use of automation and artificial intelligence to power omni-channel, digital-first customer engagement.
The use of new, lighter-weight software that overlays and interoperates with existing applications is increasingly popular to create more automated and improved customer experiences.
It is remarkable that in a bleak economy where many technology firms are reporting financial tightening, and resource cuts, Ushur stands out as a bright light with its growth story.
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