About Ushur

We are revolutionizing Customer Experiences

Our Mission

With great customer and employee experience as our north star, Ushur’s mission is to transform every customer journey through cutting-edge technology that brings companies closer to their customers.

Our Vision

At Ushur, we envision a world of frictionless experiences, where every engagement is the inception of a delightful journey. We aim to democratize access to such an experience devoid of the inequities of the digital haves and have-nots.

Our Values

People First

Our people are our biggest asset. Prioritizing their well being, celebrating their diversity, enabling them to bring their whole self to work and empowering them to do the extraordinary is foundational to everything we strive to do at Ushur.

Pursuit of Excellence

We relentlessly pursue excellence in everything we do. We accept failures as part of the process as we maintain an unwavering commitment to staying the course and never giving up. Our customers, our partners and above all our colleagues deserve nothing less.

Growth Mindset

We enable and inspire our people to pursue lifelong learning. Encouraging such a growth mindset empowers them to solve complex problems and become better versions of themselves, independent of their educational, social and economic backgrounds.

Customer Centric

At our core, we are focused on the customer experience and how we can make every interaction with our customers (and their customers) delightful and seamless. We design, create, build, and iterate with the customer experience in mind. At Ushur, we strive to improve the experiences that our customers have and create real value to them through our work.


Ushur is backed by premier Silicon Valley venture firms

8VC logoThird Point Ventures LogoTiger Global logoAflac Ventures logoIron Pillar logoPentland Ventures logo


Simha SadasivaCEO & Co-Founder
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Simha Sadasiva’s passion centers on creating elegant products that support completely frictionless communication for higher value relationships and building global teams and massively scalable infrastructure. Prior to Ushur, Simha was the head of the Session Delivery Network Solutions Business Unit at Dialogic (formerly Veraz), and was part of the team that led the company through a successful IPO in 2007. Simha has held leadership roles at a number of technology companies including 3COM and Lucent Technologies.
Henry PeterCTO & Co-Founder
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Henry Peter brings his expertise in cloud-based complex communications technology and massively scalable architectures to creating exacting yet beautiful solutions to frictionless interactions. His detailed analysis of intricate software systems ensures his team builds solutions in the right way for users. Henry was previously the software architect for session management and border security solutions for VoIP at Dialogic, and prior to that, Systems Architect at Veraz, which followed on from six years at Lucent Technologies as part of a team of pioneers in software-based call processing and routing.
Kashif MahbubChief Marketing Officer
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Kashif is driven by his two passions: creating category-defining global brands and platforms and building high-performance teams of quietly amazing people who make it all happen. In a career spanning 20+ years, Kashif has built and led marketing, product and growth functions in fast-scaling startups in Robotic Process Automation (RPA), intelligent automation, customer engagement and experience management and intelligent document management. At Ushur, Kashif leads the company’s marketing function, spanning brand, communications, community, and all aspects of its growth.
Michael FisherSVP of Product & Ops
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Michael is responsible for ensuring the Ushur Platform helps our enterprise clients achieve their customer automation goals in delightful, secure and operationally-efficient ways. Michael has over 20 years of experience building teams and strategies in operations, contact center and product-development roles at companies like AT&T, Comcast, Dish Network and Slingbox.
Sreevathsa DuglapuraSVP & GM, India
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With two and half decades of product engineering and management experience covering areas such enterprise wireless networks, 3D graphics & gaming engines, audio tools, embedded, middleware & application software - Vathsa is responsible for the overall operations of Ushur R&D innovation centre in India. Prior to Ushur, Vathsa was the director of engineering at embedUR Systems and was responsible for managing teams that built solutions for some of the largest networking & telecommunications enterprises. His earlier career has spanned companies such as Analog Devices, Intel, Netlogic Microsystems and Mphasis, with contributions in management as well as various engineering roles.
Sarah StevensSenior VP of People
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Sarah leads the People Team at Ushur focusing on creating a meaningful employee experience. Sarah brings expertise in both HR and Recruiting having worked in technology and professional services firms in both capacities. Prior to Ushur Sarah was working as a HR consultant with technology startups to set up their HR infrastructure. Sarah joined Ushur in November 2020 and is inspired every day to build this intentional, values driven and high performing culture.

Board of Directors

Simha SadasivaCEO & Co-Founder
Henry PeterCTO & Co-Founder
Robert SchwartzManaing Partner
Third Point Ventures
Pankaj PatelCEO
Bhaskar GhoshPartner & CTO
Mohanjit JollyPartner
Iron Pillar

Advisor Spotlights

Don Fotsch

Operating Co-founder

Greyscale AI

Sridhar Chandrashekar

Chief Digital Officer


Shashi Kiran



Jim Kenny

Chief Claims Officer

Metlife Global