Ushur Resource Library

Featured

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How Open Enrollment Automation can improve employees and health payers bottomline
How Open Enrollment Automation can improve employees' and health payers' bottomline Introduction  In this three-part series of blog posts, we...
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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
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Email Quote Submissions
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
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Open Enrollment : Guiding Employee Benefit Choices
Open Enrollment : Guiding Employee Benefit Choices Health plans in the post-Affordable Care Act world know that the more people...
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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
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Email is not a four-letter word: The importance of email in the insurance journey
WEBINAR ON DEMAND Email is not a four-letter word: The importance of email in the insurance journey Panel Meredith Barnes-Cook...
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Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...
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Virtual Customer Assistant Case Study
Customer Support Automation Use Case with Ushur's Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur's Virtual...

Case Studies

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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
A chance encounter lanuches an insurer's journey into customer engagement Ushur white paper image
Customer Engagement Case Study
A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...
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Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...
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Virtual Customer Assistant Case Study
Customer Support Automation Use Case with Ushur's Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur's Virtual...

Whitepapers

Automating Coordination of Benefits
Maximize Cost Savings by Automating Coordination of Benefits Maximize Cost Savings by Automating Coordination of Benefits Health plans can reduce...
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Integrations Defined & Why a Top-Down Approach Drives Success
e-book Integrations Defined & Why a Top-Down Approach Drives Success Integrations Defined & Why a Top-Down Approach Drives Success Integration...
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How Health Insurance is Using Artificial Intelligence
e-book How Health Insuranceis Using Artificial Intelligence How Health Insurance is Using Artificial Intelligence Member expectations are changing. A rise...
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Property & Casualty Customer Experience Automation
e-book Property & Casualty Customer Experience Automation™ Guide Maximize agility across the insurance journey with AI-powered Micro-Engagements™ Property and Casualty...
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Conversational AI for Insurers eBook
The Smart Guide to Conversational AI for Insurers Do conversational AI platforms really help insurance customer engagement? Insurance carriers are...
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Reuters Whitepaper
Getting Personal: A deeper understanding of the customer and personalized service is vital to best-in-class customer experience In the digital...

Blog

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How Open Enrollment Automation can improve employees and health payers bottomline
How Open Enrollment Automation can improve employees' and health payers' bottomline Introduction  In this three-part series of blog posts, we...
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Ushur Expands Solutions Partnership With FINEOS to Reimagine the Disability and Absence Management Ecosystem
Ushur Expands Solutions Partnership With FINEOS to Reimagine the Disability and Absence Management Ecosystem SANTA CLARA, Calif., Sept. 30, 2021...
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Irish Life Selects Ushur’s Intelligent Document Automation to Transform Its Customer Data Contribution Processing
Irish Life Selects Ushur's Intelligent Document Automation to Transform Its Customer Data Contribution Processing SANTA CLARA, Calif., Oct. 01, 2021...
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Ushur at ITC 2021
Ushur at ITC 2021ITC Vegas Next Week! Next week InsureTech Connect (ITC) 2021 is returning to Mandalay Bay in Las...
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3 Steps to Improve the Insurance Claims Experience
3 Steps to Improve the Insurance Claims Experience The Insurance Claims Experience Most of the time customers are going through...
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Health Risk Assessment and Care Programs
Health Risk Assessment and Care Programs Easing the HRA Data Gathering Processes In this three-part series of blog posts, we...

Use cases

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Customer & Employee Support
Intelligent service desk automation software. Use Ushur's intelligent automation platform for simplified service desk automation that improves resolution rates and...
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Agent & Broker Onboarding
AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...
Man Checking His Email on a Laptop
Email Quote Submissions
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
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Customer Satisfaction Surveys
Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Automated Survey...
claims process automation
Claims Process Automation
Reduce your pending claims backlog with claims process automation. Intelligent insurance claims automation powered by conversational AI. Expedite claims processing...
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FNOL Process Automation
Automate your FNOL process flow. Use Ushur's AI and deep learning digital FNOL claims handler to quickly and cost-effectively automate...

Videos

Webinars

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Email is not a four-letter word: The importance of email in the insurance journey
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AI in Insurance
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Customer Experience Automation
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Enhancing Member Engagement and Consumer Experience: Webinar Series – Part 3
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Women in Insurance Tech 2021
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Claims Innovation USA 2021