Ushur Resource Library
Featured
Case Studies
Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
Customer Engagement Case Study
A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...
Whitepapers
How Health Insurance is Using Artificial Intelligence
e-book How Health Insuranceis Using Artificial Intelligence How Health Insurance is Using Artificial Intelligence Member expectations are changing. A rise...
Property & Casualty Customer Experience Automation
e-book Property & Casualty Customer Experience Automationâ„¢ Guide Maximize agility across the insurance journey with AI-powered Micro-Engagementsâ„¢ Property and Casualty...
Conversational AI for Insurers eBook
The Smart Guide to Conversational AI for Insurers Do conversational AI platforms really help insurance customer engagement? Insurance carriers are...
Reuters Whitepaper
Getting Personal: A deeper understanding of the customer and personalized service is vital to best-in-class customer experience In the digital...
Blog
Building a Team First Company Culture
Building a Team-First Company Culture Culture. It's one of the most often discussed yet least understood components of any successful...
No Customer Conversation Left Behind What is the Silent Listener capability?
No Customer Conversation Left BehindWhat is the Silent Listener capability? The promise of the new era of digital communications lies...
Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx
Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx : New AI-enabled journey drives unparalleled efficiency over all channels...
Customer Experience: A New Frontier for Intelligent Automation
Customer Experience: A New Frontier for Intelligent Automation Automation and AI might be the two hottest technologies in the world...
Use cases
Service Desk
Intelligent service desk automation software. Use Ushur's intelligent automation platform for simplified service desk automation that improves resolution rates and...
Sales Enablement
AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...
SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
Smart Survey
Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Automated Survey...
Videos
Invisible App
Service Desk Automation
Virtual Customer Assistance
Ushur Overview
