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Carriers' Guide to CX in the Age of Extreme Weather

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AskUnum Cuts Customer Support Turnaround Time by 77%, achieving 83% Customer Satisfaction

Mortgage and Lending Experience

Ushur for Hardship Inquiries and Account Resolution

Hardship Inquiry

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Unum improves consumer experience with AI-powered micro-engagements™

Using AI to Improve Consumer Experience: A Case Study of Unum Group

Benefitfocus reduces operational costs while educating new hires

Best Practices to Improve Auto and Property Claims Experience Through Automation

Healthcare Journey & Micro-Engagements™: Medicare Plans

Closing Gaps in Care (Diabetes Example)

Life & Accident Claims Journeys & Micro-Engagements™

Absence Management Journey & Micro-Engagements™

Property & Casualty Workers' Compensation Claims Journey & Micro-Engagements™

Worker's Compensation Claims

Property & Casualty Claims Journey with Ushur

Powering CX with Intelligent Automation

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Irish Life brought an Intelligent Automation approach to pension contributions

PPS leverages the use of Customer Experience Automation™

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Irish Life took a fresh look at customer engagement

Invisible App 2.0 Product Launch

Healthcare Journey & Micro-Engagements: Medicaid Plans

Warm Member Welcome

Medication Adherence Support

Return to Work

Medicaid Health Plan Redetermination

Rapid Redetermination Support Best Practice Guide

Retail Pharma PBM Order & Ship

Pharma Manufacturer Clinical Trial Support

Health Risk Assessment

Elevate the Worker’s Compensation claims experience for customers, injured employees, and carriers

Find Friction and Fix It: Earn Loyalty, Drive Retention

Banking Customer Experience Automation™ Guide

Life & Accident CXA Guide

Durable Medical Equipment Demo Video

Property & Casualty Customer Experience Automation™ Overview

The Power of Email for a Rewarding Customer Experience

Ushur introduces Invisible Portal

Healthcare Journey & Micro-Engagements™: Payers

Social Determinants of Health Survey

Healthcare Customer Experience Automation

Ushur Overview

Ushur for Health Risk Assessments

Ushur for Healthcare Member Engagement

IDC Report on Customer Experience Automation

Ushur + IDC: Focus on the Customer and Not the Application

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Unum leverages AI and machine learning for better customer experiences and operational efficiency

Aflac solves communication problems and improves sales tactics

Great West Lifeco enhances digital customer experience

Intelligent Insurer

How can insurers manage ever-increasing customer expectations?

Invisible App Overview

Service Desk Automation

SmartMail

Having It All: Eliminating the Trade offs Between Improving CX, OPEX, and EX

How insurtechs enable insurance value chain to deliver profitable and sustainable growth

Transform the claims journey to elevate CX, reduce operational expense and improve employee engagement

The Guide to Using SmartMail in Insurance

Improving Member Medication Adherence

Appointment Reminder Automation

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Maximize Cost Savings by Automating Coordination of Benefits

Insurance Experience Automation

Reducing Cost by Automating Prior Authorization Communication

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Reducing Cost by Automating Appeals and Grievance Processes

Reuters - The Evolution of Customer Engagement: Deliver Value And Cultivate Long-Term Relationships

AI in Insurance

How Insurers go App-Free

Be More Agile than your Customers: Value Chain Automation for True Customer Confidence

Enhancing Member Engagement and Consumer Experience: Webinar Series - Part 3

Integrations Defined & Why a Top-Down Approach Drives Success

Women in Insurance Tech 2021

Claims Innovation USA 2021

Enhancing Member Engagement and Consumer Experience: Webinar Series - Part 2

How Healthcare is Using AI to Automate Customer Experiences

Property & Casualty Customer Experience Automation

DIGIN AI & Automation: Personalization & Enhancing Customer Interaction

Transform Workers' Comp claims for improved engagement and outcomes

Exceed P&C customer expectations end-to-end

Email is not a four-letter word: The importance of email in the insurance journey

Conversational AI for Insurers eBook

Reuters Whitepaper

InsurTECH NY Panel - Design a User Experience that Drives Renewals

Transforming Insurance Customer Experience in the Age of Intelligent Automation

The Future of Insurance

Tower Insurance gained deeper customer relationships with digital engagement

Rise of the Citizen Developer: How leading Insurers are leveraging low-code

Implementation POC Guide Whitepaper

Ushur Security Framework Whitepaper

5 Tips for Implementing Customer Engagement Automation Tools

Automate Your Customer Communications from Within Salesforce

Five New Trends in Conversational AI Since the Pandemic

The Smart Guide to Conversational AI for Customer Service

Service Desk Automation Guide

The Email Automation Guide for B2C Customer Service

Smartmail Whitepaper

Ushur for Automating Insurer Email Conversations

Transforming Claimant Engagement with Ushur Conversational Apps™ and Invisible App™

A chance encounter launches an insurer’s journey into customer engagement

Health Payer Medicaid Engagement

Health Payer Medicare Engagement