Ushur Resource Library

Featured

ushur-customerengagement_resources_image

Customer Engagement Case Study

A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...

Your Attendee Guide to the 2020 Virtual InsureTech Connect Event

Your Attendee Guide to the 2020 Virtual InsureTech Connect Event Virtual graduations. Check. Virtual Work Happy Hours. Check. Virtual weddings....

SmartMail

Automated Email processing system for intelligent email routing and responding Use Ushur’s intelligent email automation software for high volume email...

5 Tips for Implementing Customer Engagement Automation Tools

30 MIN WEBINAR 5 Tips for Implementing Customer Engagement Automation Tools Customer engagement automation is hot. In one fell swoop,...

Case Studies

Customer Engagement Case Study

A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...

Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement

Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...

Virtual Customer Assistant Case Study

Customer Support Automation Use Case with Ushur’s Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur’s Virtual...

Whitepapers

Ushur Security Framework Whitepaper

Securing Your Digital Transformation Ushur Security Framework Whitepaper Security is always excessive until it’s not enough. Robbie Sinclair, Head of...

Insurance Chatbot Guide

How to Implement Insurance Chatbots to Retain Customers Do you know how to retain customers while phones are ringing off...

Conversational AI eBook

The Smart Guide to Conversational AI for Customer Service Do conversational AI platforms really help customer engagement? Brands left and...

ServiceDesk Whitepaper

The Service Desk Automation Guide for Transforming your Service Desk Operations. Can Service Desks be automated? How can Conversational AI...

The Email Automation Guide for B2C Customer Service

The Email Automation Guide for B2C Customer Service Wondering how to respond to emails faster? If your customer service inbox...

Smartmail Whitepaper

The Smart Guide to Building an Intelligent Email Processing System Can Email Processing Systems be Intelligent? Is your team drowning...

Blog

Your Attendee Guide to the 2020 Virtual InsureTech Connect Event

Your Attendee Guide to the 2020 Virtual InsureTech Connect Event Virtual graduations. Check. Virtual Work Happy Hours. Check. Virtual weddings....

Six Recommendations for Digital and Operational Security

InfoSec Blog Series Part 2 Six Recommendations for Digital and Operational Security It’s understandable that the focus is on capabilities...

Can Your Vendor Answer These 3 InfoSec Must-Haves?

InfoSec Blog Series Part 1 Can Your Vendor Answer These 3 InfoSec Must-Haves? In the first of this three-part series,...

Leading Insurers Join Virtual Panel on the Rise of Citizen Developers

Leading Insurers Join Virtual Panel on the Rise of Citizen Developers Buzzwords and jargon abound when it comes to enterprise...

Kate Gingras to join Ushur as Vice President of Strategic Accounts

Kate Gingras to join Ushur as Vice President of Strategic Accounts With a history of success introducing digitally disruptive technologies...

Risk-takers Win Big at Ushur’s Inaugural Innovation Awards

Risk-takers Win Big at Ushur’s Inaugural Innovation Awards On August 26th, Ushur, an AI-powered automation platform, hosted its inaugural Innovation Awards...

Use cases

Service Desk

Intelligent service desk automation software. Use Ushur’s intelligent automation platform for simplified service desk automation that improves resolution rates and...

Sales Enablement

AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...

SmartMail

Use Cases

Automated Email processing system for intelligent email routing and responding Use Ushur’s intelligent email automation software for high volume email...

Smart Survey

Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Request a...

Pending Claims

Reduce your pending claims backlog with claims process automation. Intelligent insurance claims automation powered by conversational AI. Download the Smart...