Ushur Resource Library

Featured

thumbnail
Building a Team First Company Culture
Building a Team-First Company Culture Culture. It's one of the most often discussed yet least understood components of any successful...
ushur-tower-insurance-case-study-resources-image
Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
Man Checking His Email on a Laptop
SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
ushur_webinar_app_free_featuredimage_1920x1080_v1
Customer Experience Automation
Webinar Customer Experience Automation: How Insurers go App-Free Panel John Lepore Global Head of Solution Consulting William Roberts Sr. Product...

Case Studies

ushur-tower-insurance-case-study-resources-image
Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
A chance encounter lanuches an insurer's journey into customer engagement Ushur white paper image
Customer Engagement Case Study
A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...
Irish Life & Ushur Customer Engagement Use Case
Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...
customer engagement
Virtual Customer Assistant Case Study
Customer Support Automation Use Case with Ushur’s Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur’s Virtual...

Whitepapers

ushur-P&C-eBook-featured-image
How Health Insurance is Using Artificial Intelligence
e-book How Health Insuranceis Using Artificial Intelligence How Health Insurance is Using Artificial Intelligence Member expectations are changing. A rise...
ushur-P&C-eBook-featured-image-2
Property & Casualty Customer Experience Automation
e-book Property & Casualty Customer Experience Automation™ Guide Maximize agility across the insurance journey with AI-powered Micro-Engagements™ Property and Casualty...
ushur-guide-to-conversational-ai-for-insurers-resources-image
Conversational AI for Insurers eBook
The Smart Guide to Conversational AI for Insurers Do conversational AI platforms really help insurance customer engagement? Insurance carriers are...
ushur_reuters_whitepaper_resources_image
Reuters Whitepaper
Getting Personal: A deeper understanding of the customer and personalized service is vital to best-in-class customer experience In the digital...
ushur_implementation_resources_image
Implementation POC Guide Whitepaper
Customer Automation for Insurers A Guide to a Successful Proof of Concept When it comes to implementing customer engagement automation...
ushur_infosec_resources_image
Ushur Security Framework Whitepaper
Securing Your Digital Transformation Ushur Security Framework Whitepaper Security is always excessive until it’s not enough. Robbie Sinclair, Head of...

Blog

thumbnail
Building a Team First Company Culture
Building a Team-First Company Culture Culture. It's one of the most often discussed yet least understood components of any successful...
Ushur-blog-silent-listener-featuredimage-1920x1080 – 1
No Customer Conversation Left Behind What is the Silent Listener capability?
No Customer Conversation Left BehindWhat is the Silent Listener capability? The promise of the new era of digital communications lies...
2021-07-22
Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx
Ushur Unveils Intelligent Automation Solution to Handle Benefits Enrollment Influx : New AI-enabled journey drives unparalleled efficiency over all channels...
Artboard_bigimg
Customer Experience: A New Frontier for Intelligent Automation
Customer Experience: A New Frontier for Intelligent Automation Automation and AI might be the two hottest technologies in the world...
ushur-blog-boost-pc-customer-satisfaction-featured-image-2
Boost P&C Customer Satisfaction with Customer Experience Automation™
Boost P&C Customer Satisfaction with Customer Experience Automation™ In this article we will look at the following key areas: Prioritizing...
pc-digital-transformation_ushur-blog-digital-transformation-trends-featured-image copy
Automation to build trust and improve WC claim outcomes
Automation to build trust and improve WC claim outcomes Insurance is a service industry, and the customer's claim experience can...

Use cases

ushur_servicedesk_usecase
Service Desk
Intelligent service desk automation software. Use Ushur's intelligent automation platform for simplified service desk automation that improves resolution rates and...
ushur_salesenablement_hero_web
Sales Enablement
AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...
Man Checking His Email on a Laptop
SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
ushur_smartsurvey_hero_web
Smart Survey
Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Automated Survey...
claims process automation
Pending Claims
Reduce your pending claims backlog with claims process automation. Intelligent insurance claims automation powered by conversational AI. Expedite claims processing...
FNOL
Automated FNOL Processing App
Automate your FNOL process flow. Use Ushur's AI and deep learning digital FNOL claims handler to quickly and cost-effectively automate...

Videos

Webinars

ushur_webinar_app_free_featuredimage_1920x1080_v1
Customer Experience Automation
ushur_webinar_digin_thumbnail
DIGIN AI & Automation: Personalization & Enhancing Customer Interaction
ushur_webinar_2_P_and_C_Featured_Image_On_Demand_1920x1080
Transform Workers’ Comp claims for improved engagement and outcomes Webinar
ushur_webinar_1_P_and_C_Video_Thumbnail_1920x1080
Exceed P&C customer expectations end-to-end Webinar
ushur-webinar-reuters-panel-featured-image-5-1920x1080
Reuters Panel Discussion – The Evolution of Customer Engagement: Deliver Value And Cultivate Long-Term Relationships
ushur-webinar-insurtech-ny-panel-featured-image-2-1920x1080
InsurTECH NY Panel Discussion – Design a User Experience that Drives Renewals