Ushur Resource Library

Featured

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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
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Claims Automation and Management
Automation to Accelerate Claims Service and Elevate Customer Experience is the Future of Insurance Insurance is one sector of the...
Man Checking His Email on a Laptop
SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur’s intelligent email automation software for high volume email...
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The Future of Insurance
PANEL DISCUSSION The Future of Insurance You might also be interested in Dynamic customer engagement. No app development. Learn more...

Case Studies

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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
A chance encounter lanuches an insurer's journey into customer engagement Ushur white paper image
Customer Engagement Case Study
A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...
Irish Life & Ushur Customer Engagement Use Case
Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...
customer engagement
Virtual Customer Assistant Case Study
Customer Support Automation Use Case with Ushur’s Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur’s Virtual...

Whitepapers

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Implementation POC Guide Whitepaper
Customer Automation for Insurers A Guide to a Successful Proof of Concept When it comes to implementing customer engagement automation...
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Ushur Security Framework Whitepaper
Securing Your Digital Transformation Ushur Security Framework Whitepaper Security is always excessive until it’s not enough. Robbie Sinclair, Head of...
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Insurance Chatbot Guide
How to Implement Insurance Chatbots to Retain Customers Do you know how to retain customers while phones are ringing off...
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Conversational AI eBook
The Smart Guide to Conversational AI for Customer Service Do conversational AI platforms really help customer engagement? Brands left and...
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ServiceDesk Whitepaper
The Service Desk Automation Guide for Transforming your Service Desk Operations. Can Service Desks be automated? How can Conversational AI...
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The Email Automation Guide for B2C Customer Service
The Email Automation Guide for B2C Customer Service Wondering how to respond to emails faster? If your customer service inbox...

Blog

ushur-blog-insurance-automation
Claims Automation and Management
Automation to Accelerate Claims Service and Elevate Customer Experience is the Future of Insurance Insurance is one sector of the...
insurance digital transformation
Insurance Digital Transformation – From Incumbent to Digital-First
Carrier transformation from incumbent to digital-first Meredith Barnes-Cook - Head of Global Insurance Today when we speak about digital transformation...
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Ushur Announces Strategic Advisory Board
Ushur Announces Strategic Advisory Board New advisory team brings together senior executives from the enterprise software and insurance industries to...
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Ushur Expands Senior Leadership with Strategic Solutions Hire
Ushur Expands Senior Leadership with Strategic Solutions Hire Former Pegasystems director will deliver Ushur's technical capabilities throughout customer lifecycle SANTA...
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Insurance Automation Proof of Concept
Insurance Automation Proof of Concept Meredith Barnes-Cook - Head of Global Insurance Insurance companies are focused more than ever on...
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Ushur Taps Insurance Industry Veterans for Leadership Team
Ushur Taps Insurance Industry Veterans for Leadership Team Seasoned pros expand executive ranks and deepen insurance expertise SANTA CLARA, Calif....

Use cases

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Service Desk
Intelligent service desk automation software. Use Ushur’s intelligent automation platform for simplified service desk automation that improves resolution rates and...
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Sales Enablement
AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...
Man Checking His Email on a Laptop
SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur’s intelligent email automation software for high volume email...
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Smart Survey
Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Request a...
claims process automation
Pending Claims
Reduce your pending claims backlog with claims process automation. Intelligent insurance claims automation powered by conversational AI. Download the Smart...
FNOL
Automated FNOL Processing App
Automate your FNOL process flow. Use Ushur’s AI and deep learning digital FNOL claims handler to quickly and cost-effectively automate...

Videos

Webinars

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The Future of Insurance
Rise of the Citizen Developer: How Leading Insurers are Leveraging Low-Code Webinar Graphic
Rise of the Citizen Developer: How leading Insurers are leveraging low-code
5 Tips for Implementing Customer Engagement Automation Tools Webinar Graphic
5 Tips for Implementing Customer Engagement Automation Tools
Learn How to Automate Your Customer Communications From Within Salesforce Webinar Graphic
Automate your Customer Communications from within Salesforce
Five new trends in conversational AI since the pandemic webinar image with Ushur's invisible app
Five New Trends in Conversational AI Since the Pandemic – Webinar