Case Studies

Learn how companies are using Ushur to accelerate service workflows in Customer Support, Claims Processing, Sales, and more.

ushur triage emails
Triage Emails
customer support
Customer Support
claims processing
Claims Processing
sales enablement
Sales Enablement


Stay up to date on the latest in AI and automation for service workflow acceleration here.

series a blog post
Stay Hungry, Stay Focused & Stay Frugal
By Simha Sadasiva, Co-Founder & Chief Executive Officer   As you may have seen recently, Ushur announced its Series A...
conversational ai
How can we use Conversational AI for Service Desk?
Many IT workflows that were previously done primarily through email, would be much better suited for automated text-message conversations using...
stuck in email
It’s 2018: Why are your I.T. service desk requests still stuck in email?
How to optimize I.T. service desk with automated two-way text messaging I was at the Atlassian Team Tour event recently...
compliant with claims processing
How to Stay Compliant with Claims Processing
When it comes to processing claims, there are a number of potential security and compliance traps that could mean serious...
chatbots as insurance agents
Chatbots as Insurance Agents
Insurance claim processes are notoriously lengthy and cumbersome, for both insurance companies and their customers. From long and arduous back...
Does your company need chatbots?
AI and Chatbots are all over the news lately, with companies moving to automate their low-level, repetitive tasks in droves....