Ushur Resource Library
Featured
Case Studies



Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...


Customer Engagement Case Study
A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...
Whitepapers


Conversational AI for Insurers eBook
The Smart Guide to Conversational AI for Insurers Do conversational AI platforms really help insurance customer engagement? Insurance carriers are...


Reuters Whitepaper
Getting Personal: A deeper understanding of the customer and personalized service is vital to best-in-class customer experience In the digital...


Implementation POC Guide Whitepaper
Customer Automation for Insurers A Guide to a Successful Proof of Concept When it comes to implementing customer engagement automation...


Ushur Security Framework Whitepaper
Securing Your Digital Transformation Ushur Security Framework Whitepaper Security is always excessive until it’s not enough. Robbie Sinclair, Head of...
Blog



Transforming the Claims Process with AI
Transforming the Claims Process with AI The Context of a Claim The insurance policy is a contractual agreement that stipulates,...


With New SVP of Sales, Ushur Adds Sixth Senior Leader in Six Months
With New SVP of Sales, Ushur Adds Sixth Senior Leader in Six Months Former Conga VP of Sales Ron Gupta...


Automating the insurance customer experience: is RPA really the answer?
Automating the insurance customer experience: is RPA really the answer? The initial appeal of RPA to insurance companies was also...


Why You Should Join the Inclusive Workplace at Ushur
Why You Should Join the Inclusive Workplace at Ushur No company sets out to have a boring, tedious, or worst,...
Use cases


Service Desk
Intelligent service desk automation software. Use Ushur's intelligent automation platform for simplified service desk automation that improves resolution rates and...


Sales Enablement
AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...



SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...


Smart Survey
Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Automated Survey...