Ushur Resource Library

Featured

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Channel Hopping
Channel Hopping What is it? Why is it costly? How should we avoid it? Why should we avoid it? Channel...
Appointment Reminder Automation
Improving Member Engagement with Appointment Reminder Automation Appointment Reminder Automation Patient no-shows are costly, and we've seen that communicating in...
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Email Quote Submissions
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
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Open Enrollment : Guiding Employee Benefit Choices
Open Enrollment : Guiding Employee Benefit Choices Health plans in the post-Affordable Care Act world know that the more people...
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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
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Intelligent Insurer
WEBINAR ON DEMAND Intelligent Insurer: Underwriting Innovation USA Enjoy the webinar! You might also be interested in Ushur & Irish...
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Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...
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Virtual Customer Assistant Case Study
Customer Support Automation Use Case with Ushur's Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur's Virtual...

Case Studies

Appointment Reminder Automation
Improving Member Engagement with Appointment Reminder Automation Appointment Reminder Automation Patient no-shows are costly, and we've seen that communicating in...
Automating Coordination of Benefits
Maximize Cost Savings by Automating Coordination of Benefits Maximize Cost Savings by Automating Coordination of Benefits Health plans can reduce...
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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
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Customer Engagement Case Study
A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...
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Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...
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Virtual Customer Assistant Case Study
Customer Support Automation Use Case with Ushur's Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur's Virtual...

Whitepapers

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SmartMail for Insurance Whitepaper
The Guide to Using SmartMail in Insurance Ushur SmartMail: What is it?   Simple, Convenient, Easy   SmartMail is an...
Improving Medication Adherence
Improving Member Medication Adherence Improving Member Medication Adherence Personalize care down to the prescription level and drive member medication adherence....
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Integrations Defined & Why a Top-Down Approach Drives Success
e-book Integrations Defined & Why a Top-Down Approach Drives Success Integrations Defined & Why a Top-Down Approach Drives Success Integration...
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How Health Insurance is Using Artificial Intelligence
e-book How Health Insuranceis Using Artificial Intelligence How Health Insurance is Using Artificial Intelligence Member expectations are changing. A rise...
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Property & Casualty Customer Experience Automation
e-book Property & Casualty Customer Experience Automation™ Guide Maximize agility across the insurance journey with AI-powered Micro-Engagements™ Property and Casualty...
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Conversational AI for Insurers eBook
The Smart Guide to Conversational AI for Insurers Do conversational AI platforms really help insurance customer engagement? Insurance carriers are...

Blog

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Channel Hopping
Channel Hopping What is it? Why is it costly? How should we avoid it? Why should we avoid it? Channel...
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Ushur Community: Opportunities to Learn, Connect, Discover and Transform
Ushur Community: Opportunities to Learn, Connect, Discover and Transform Ushur is thrilled to announce the launch of the Ushur Community;...
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ITC 2021: New Technology for the Future of Insurance
ITC 2021: New Technology for the Future of Insurance ITC 2021 In Vegas   After having to host last year's...
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SmartMail for Insurance Whitepaper
The Guide to Using SmartMail in Insurance Ushur SmartMail: What is it? Simple, Convenient, Easy SmartMail is an easy to...
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How Open Enrollment Automation can improve employees’ and health payers’ bottomline
How Open Enrollment Automation can improve employees' and health payers' bottomline Introduction  In this three-part series of blog posts, we...
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Ushur Expands Solutions Partnership With FINEOS to Reimagine the Disability and Absence Management Ecosystem
Ushur Expands Solutions Partnership With FINEOS to Reimagine the Disability and Absence Management Ecosystem SANTA CLARA, Calif., Sept. 30, 2021...

Use cases

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Agent & Broker Onboarding
AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...
Man Checking His Email on a Laptop
Email Quote Submissions
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
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Customer Satisfaction Surveys
Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Automated Survey...
claims process automation
Claims Process Automation
Reduce your pending claims backlog with claims process automation. Intelligent insurance claims automation powered by conversational AI. Expedite claims processing...

Videos

Webinars

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Intelligent Insurer
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Email is not a four-letter word: The importance of email in the insurance journey
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AI in Insurance
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Customer Experience Automation
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Enhancing Member Engagement and Consumer Experience: Webinar Series – Part 3
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Women in Insurance Tech 2021