When it comes to insurance and other long-established industries, the resurgence of artificial intelligence (AI) promised to change the way businesses interacted with their customers. AI offered a chance to anticipate every customer's needs. It would predict every customer inquiry and answer. How does the reality of current state of the art data science in industry compare with the promised capabilities?

Will Roberts, Senior Product Marketing Manager at Ushur, Vishnu Rajkumar, Product Manager at Ushur, and Viju Shamanna, Ushur VP of AI Lab, discuss artificial intelligence, how it is being applied in the insurance industry, and what to expect from future releases of Ushur’s flagship platform. Register to get a better understanding of artificial intelligence, and how best to use it for Customer Experience Automation (CXA).