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Checklist

What to Look for in a Digital Experience Solution

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Video

Experience Accessibility in Action with Ushur’s Invisible App

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Webinar

Transforming Provider Order Intake & Engagement with Automation

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Webinar

Unlocking Accessibility: Introducing ADA Compliance for Two-Way Interactive Messaging

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Webinar

Transform Care Navigation for Maternal Health Journeys and Chronic Conditions Management

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Customer Testimonial

Cigna Customers Achieve Faster Claim Resolution with Real-Time Status Updates

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Video

Absence Engagement Solution Demo Video

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Webinar

Modernize Short-term Disability Absence Engagement with AI-Powered Automation

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Solution Demo

Improving Clinical Trial Support with Automation

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AI-Powered Provider Order Intake Management

Solution Demo

Care Navigation for Chronic Conditions

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Solution Demo

Streamline Onboarding for Group and Worksite Benefits with Automation

Use Case Demo

Care Navigation, Pregnancy and Postpartum Solution Demo

Demo Video

KYC & Paperless Onboarding

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Demo Video

Specialty Provider Intake Automation - Agent Initiated Outreach (Part II)

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Demo Video

Specialty Provider Order Intake Automation (Part I)

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Webinar

Automating efficient and empathetic servicing experiences for your borrower

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IEHP Reaches Members with Ushur, Launching 400+ Campaigns to Enhance Engagement Using Automation

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Leading Mortgage Servicer Uses Ushur to Convince Customers to Go Paperless

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Solution Demo

Transforming borrower journeys in mortgage servicing with intelligent digital automation

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Solution Demo

Closing Gaps in Care: Automation Solutions to Transform Member Outcomes

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Webinar

Improving Maternal and Newborn Health Outcomes with Personalized Care Navigation

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Solution Demo

Future of Finance: Digital Customer Contact Gathering and Paperless Signup

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Solution Demo

Improve Health Outcomes with Medication Adherence Automation

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Webinars

2024 Top Trends in AI and Automation

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Webinars

Next Gen Conversations: Introducing Customer Experiences Powered by GenAI

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Webinar

Equitable employee benefits accelerates quote intake with AI

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Video

Proactive & Interactive Policy Communication Insurance Policy Renewal

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Infographic

Texting for Better Customer Engagements

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Video

Ushur 2023 Year-End Video

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Video

Benefits Education

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Video

Cross Sell & Upsell

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Report

The State of AI-Powered Automation in Regulated Industries

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Webinar

Medicaid Unwinding: Current State, Best Practices and Future Vision

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Webinar

Generative AI and the future of work & productivity

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eGuide

Guide to More Effective and Efficient Group Benefits Communications

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Videos

Ushur for Agent Assist

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Webinar

Introducing Ushur Studio

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Equitable Employee Benefits Transforms Quote Processing with AI-Powered Automation

Overview

Overviews

Health Journey & Micro-Engagements™: Retail Pharmacy / PBM

Overview

Overviews

Health Journey & Micro-Engagements™: Pharma Manufacturer

Videos

Group Benefits Quoting/RFP Intake Automation

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Guide

Guide to More Effective Healthcare Population Health and Wellness Communications

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Overviews

SMS / Texting Virtual Number Options for Deployment

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Guides

Carriers' Guide to CX in the Age of Extreme Weather

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Benefitfocus reduces operational costs while educating new hires

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Irish Life brought an Intelligent Automation approach to pension contributions

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PPS leverages the use of Customer Experience Automation™

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Aflac solves communication problems and improves sales tactics

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OVERVIEW

Mortgage and Lending Experience

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OVERVIEW

Ushur for Hardship Inquiries and Account Resolution

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Video

Hardship Inquiry

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Webinar

GenAI and the impending seachange in Enterprise CX

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Webinar

Advancing Medicaid Health Equity and Quality

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Irish Life took a fresh look at customer engagement

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Webinars

Revolutionize Customer Support Efficiency with AI-Driven Email Triage

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eBook

Best Practices to Improve Auto and Property Claims Experience Through Automation

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OVERVIEW

Healthcare Journey & Micro-Engagements™: Medicare Plans

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Video

Closing Gaps in Care, Diabetes Care Management

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OVERVIEW

Absence Management Journey & Micro-Engagements™

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VIDEO

Worker's Compensation Claims

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VIDEO

Property & Casualty Claims Journey with Ushur

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VIDEO

Powering CX with Intelligent Automation

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Webinar

Invisible App 2.0 Product Launch

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OVERVIEW

Healthcare Journey & Micro-Engagements: Medicaid Plans

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Video

Member Warm Welcome w/ Digital ID Card Delivery

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Video

Medication Adherence

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VIDEO

Return to Work

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Webinar

Elevate the Worker’s Compensation claims experience for customers, injured employees, and carriers

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Video

Medicaid Health Plan Redetermination Support

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GUIDE

Rapid Redetermination Support Best Practice Guide

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VIDEO

Retail Pharma PBM Order & Ship

VIDEO

Clinical Trial Support

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Video

Digital Health Risk Assessment HRA Survey

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WEBINAR: ON-DEMAND

Find Friction and Fix It: Earn Loyalty, Drive Retention

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GUIDE

Banking Customer Experience Automation™ Guide

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Overview

Life & Accident CXA Guide

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Video

Durable Medical Equipment DME Order/ Shipment Support

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Overview

Property & Casualty Customer Experience Automation™ Overview

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eBook

The Power of Email for a Rewarding Customer Experience

WEBINAR: ON-DEMAND

Ushur introduces Invisible Portal™️

Frame 1907

Analyst Report

Ushur + IDC: Focus on the Customer and Not the Application

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OVERVIEW

Healthcare Journey & Micro-Engagements™: Payers

Video

Complex Healthcare Survey Support SDOH

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OVERVIEW

Healthcare Customer Experience Automation

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Video

Ushur Overview

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OVERVIEW

Ushur for Health Risk Assessments

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Great West Lifeco enhances digital customer experience

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WEBINAR: ON-DEMAND

Intelligent Insurer

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WEBINAR: ON-DEMAND

How can insurers manage ever-increasing customer expectations?

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Video

Invisible App Overview

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VIDEO

Service Desk Automation

Video, Webinar

VIDEO

Video: SmartMail Overview

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WEBINAR: ON-DEMAND

Having It All: Eliminating the Trade offs Between Improving CX, OPEX, and EX

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WEBINAR: ON-DEMAND

How insurtechs enable insurance value chain to deliver profitable and sustainable growth

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WEBINAR: ON-DEMAND

Transform the claims journey to elevate CX, reduce operational expense and improve employee engagement

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OVERVIEW

Improving Member Medication Adherence

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CASE STUDY

Appointment Reminder Automation

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CASE STUDY

Maximize Cost Savings by Automating Coordination of Benefits

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OVERVIEW

Insurance Experience Automation

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CASE STUDY

Reducing Cost by Automating Prior Authorization Communication

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CASE STUDY

Reducing Cost by Automating Appeals and Grievance Processes

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WEBINAR: ON-DEMAND

Reuters - The Evolution of Customer Engagement: Deliver Value And Cultivate Long-Term Relationships

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WEBINAR: ON-DEMAND

AI in Insurance

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WEBINAR: ON-DEMAND

How Insurers go App-Free

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WEBINAR: ON-DEMAND

Be More Agile than your Customers: Value Chain Automation for True Customer Confidence

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EBOOK

Bringing Modern Digital Experiences to Insurance

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WEBINAR: ON-DEMAND

Women in Insurance Tech 2021

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WEBINAR: ON-DEMAND

Claims Innovation USA 2021

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Webinar: On-demand

Enhancing Member Engagement and Consumer Experience: Webinar Series - Part 2

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eBook

How Healthcare is Using AI to Automate Customer Experiences

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EBOOK

Guide to Building Customer Experiences for Property & Casualty

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WEBINAR: ON-DEMAND

DIGIN AI & Automation: Personalization & Enhancing Customer Interaction

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WEBINAR: ON-DEMAND

Transform Workers' Comp claims for improved engagement and outcomes

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WEBINAR: ON-DEMAND

Exceed P&C customer expectations end-to-end

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WEBINAR: ON-DEMAND

Email is not a four-letter word: The importance of email in the insurance journey

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GUIDE

Conversational AI for Insurers eBook

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Whitepaper

Getting Personal: A deeper understanding of the customer and personalized service is vital to best-in-class customer experience

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WEBINAR: ON-DEMAND

InsurTECH NY Panel - Design a User Experience that Drives Renewals

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Webinar

Transforming Insurance Customer Experience in the Age of Intelligent Automation

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WEBINAR: ON-DEMAND

The Future of Insurance

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Tower Insurance gained deeper customer relationships with digital engagement

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WEBINAR: ON DEMAND

Rise of the Citizen Developer: How leading Insurers are leveraging low-code

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GUIDE

A Guide to a Successful Proof of Concept

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WHITEPAPER

Ushur Security Framework Whitepaper

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ON-DEMAND WEBINAR

5 Tips for Implementing Customer Engagement Automation Tools

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WEBINAR: ON DEMAND

Automate Your Customer Communications from Within Salesforce

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WEBINAR: ON-DEMAND

Five New Trends in Conversational AI Since the Pandemic

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GUIDE

The Smart Guide to Conversational AI for Customer Service

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GUIDE

The Service Desk Automation Guide for Transforming your Service Desk Operations

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WHITEPAPER

The Email Automation Guide for B2C Customer Service

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GUIDE

The Smart Guide to Building an Intelligent Email Processing System

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Ushur for healthcare member engagement

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Ushur for automating insurer email conversations

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Transforming claimant engagement with Ushur Conversational Apps™ and Invisible App™

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A chance encounter launches an insurer’s journey into customer engagement

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Health payer medicaid engagement

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Health payer medicare engagement