Healthcare providers handle a substantial influx of order referrals from primary care physicians and other specialists, primarily through email and fax. This reliance on manual processing results in extended turnaround times, delaying patient appointment scheduling and creating operational inefficiencies.
By harnessing the power of automation and artificial intelligence, providers can process complex faxes and automatically gather missing patient data, improving patient experiences and accelerating appointment setting. View this on-demand demo of the Ushur Customer Experience Automation™ platform to see how leveraging AI-powered, HIPAA-secure and interactive communication capabilities can streamline the complex order intake process.
In this webinar, you will see a demo of:
- Deploying tailored pre-appointment reminders and educational content, such as pet scan preparation instructions
- Automating patient data capture from faxes with multiple patients with Intelligent Document Automation (IDA)
- Initiating outreach to patients to securely gather missing information, such as diagnoses, via email or mobile
- Seamlessly integrating with CRM and clinical systems, eliminating manual data entry