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Get started with pre-built solutions bundled to solve immediate challenges. Get up and running in a few weeks and realize immediate results.
The Ushur Customer Experience Automation™ (CXA) Platform
Ushur solutions designed for specific industries and use cases
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Keep customers, claimants, agents, brokers and providers happy with streamlined digital interactions powered by Ushur's no-code solution
See it in ActionLeverage conversational AI, Natural Language Processing, and Machine Learning to create easy, automated 2-way conversations with customers, claimants, agents, brokers, and providers.
Ushur’s intelligent automation platform allows for customer engagement 24/7, over virtually any channel and includes everything you need to rapidly automate communications between your customers and your employees.
P&C ClaimsUshur replaces static forms (online or paper) or lengthy phone interviews with a personalized and secure conversation, where the answer to each question identifies the next best one to ask. Input is streamlined by extracting data from photos and documents. And customers can be immediately connected to provider networks to expedite their repairs.
Absolutely and almost everywhere, driven by the use of countless shared mailboxes. Customers email accident reports to a call center inbox, followed by related bills and even status inquiries. Brokers and agents email quote requests, faxes are converted to email attachments, and providers send invoices. Immediately identifying and routing each email to the right person who can actually provide service is essential.
Our platform replaces scrolling lists of FAQs, which can add friction to customers' experience, with a conversational interface that allows them to ask specific questions and get the answer they want. Customers can more quickly learn important information, such as their policy coverage, how to change their benefits, or what to expect if they file a claim.