Deploy delightful digital-first self-serve customer experiences through the industry’s first purpose
built customer experience platform.
Automate more use cases end-to-end with AI/ML to listen, understand and act on conversations and documents exchanged.
Achieve the fastest time-to-value using CX-based modules to build, test and launch customer-facing workflows.
Optimize customer experience and operational efficiency without introducing security gaps, system silos or rip & replace.
Ushur's modular design philosophy
AI-powered, scalable, and resilient
Democratize automation for all
Industry standard integration
Ushur Invisible App™ gives a rich app-like experience without the heavy lift to develop it. Process PII,
PHI and financial data in a secure and encrypted channel.
Ushur’s AI Lab is the incubator for the proprietary machine learning and artificial intelligence capabilities that
serve as the underpinning for our automation capabilities across language and document processing.
Ushur’s Language Intelligence Services Architecture (LISA) is a broad set of state-of-the-art capabilities that enable your workflows to understand and respond intelligently to customer conversations using industry-specific models.
Ushur’s Natural Language Processing (NLP), Natural Language Understanding (NLU), Sentiment Analysis, Deep Learning, Topic Detection, and Meta-Data Mapping combine to form a first of its kind language processing framework.
Ushur’s Document Intelligence Services Architecture (DISA) makes it easy to build responsive customer experiences even when processes depend on data in document form. DISA makes documents machine-readable.
Ushur’s transfer learning-based services drive the intelligent document processing framework to enable customer experiences that leverage structured and unstructured data throughout several file types, including, but not limited to: CSV, XLS, DOC, PDF and ACORD.
The most comprehensive security and compliance portfolio—designed with highly regulated industries
in mind.
Ushur is already automating key business processes from start to finish for companies like yours. Watch
the Ushur Customer Experience Automation™ (CXA) platform in action.
