Customer Experience Automation™ (CXA) powered by AI
built customer experience platform.
- Offer a consistent, personalized experience across all channels
- Deflect requests from manual channels to reduce time & effort in servicing customers
Automate more use cases end-to-end with AI/ML to listen, understand and act on conversations and documents exchanged.
Codeless Process Orchestration
Achieve the fastest time-to-value using CX-based modules to build, test and launch customer-facing workflows.
Optimize customer experience and operational efficiency without introducing security gaps, system silos or rip & replace.
Brands that trust Ushur's Intelligent Automation
- Start quickly and scale—add use cases as you grow
- Deploy solutions with velocity to move rapidly and get quick wins
- Layer over your current infrastructure—no rip and replace
- Dynamic, responsive AI for conversational and knowledge-work automation
- Process incoming data in any form with AI capabilities at Ushur’s core for both conversational and document automation
- Enrich conversations and respond to intent with domain-specific machine learning
Easy to Use
- Turn business users and knowledge workers into citizen developers with a no-code interface
- Speed up time-to-value while liberating IT resources
- Design & deploy fully self-served experiences using drag-and-drop capabilities
- Real-time, easy to understand analytics across every channel
- Granular interaction-tracking for simplified audits and reporting
- Conversational-level views help you understand customer experiences in depth
- Integrate with front and back office systems to automate processes end-to-end
- Add value onto existing systems instead of ripping and replacing
- Build workflows that leverage industry-standard core systems
Ushur Invisible App™ gives a rich app-like experience without the heavy lift to develop it. Process PII, PHI and financial data in a secure and encrypted channel.More on Invisible App™
White-labeled, familiar digital experience, purpose built for every customer Micro-Engagement™
Pass and receive sensitive data not suited for text messages
AI & ML deployable with the click of a button
State of the Art AI
Ushur’s AI Lab is the incubator for the proprietary machine learning and artificial intelligence capabilities that
serve as the underpinning for our automation capabilities across language and document processing.
Ushur’s transfer learning-based services drive the intelligent document processing framework to enable customer experiences that leverage structured and unstructured data throughout several file types, including, but not limited to: CSV, XLS, DOC, PDF and ACORD.
Enterprise-Grade SaaS Security
The most comprehensive security and compliance portfolio—designed with highly regulated industries
Ushur in Motion
Ushur is already automating key business processes from start to finish for companies like yours. Watch
the Ushur Customer Experience Automation™ (CXA) platform in action.
Ready to level up your Customer Experiences?
Explore the Ushur Platform, or contact sales now and start improving and automating customer experiences with incredible self-service options. You can contact us to design a custom solution for your business.
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