Blog Post

What is Low Code No Code software?

Blog Post

Barry Tallis Profile Image

Barry Tallis

Senior Director of Product Management
Ushur
in

Low Code No Code (LCNC) software platforms are designed to help individuals with limited or no prior coding experience create applications and experiences through intuitive drag-and-drop interfaces (often referred to as Graphical User Interfaces, or GUI’s). The two require differentiation. Low Code platforms require minimal coding but often support more complex or customizable features by being code-friendly. No Code software is similar, but is a type of software development tooling that allows users to build applications without writing any code. No Code platforms exclusively use visual tools, drag-and-drop interfaces, templates, and pre-built components.

Introduction to Low Code No Code software

Businesses often struggle to create and implement software applications that align with their specific needs and objectives, but staying competitive in today’s landscape necessitates a digital-first approach.

One of the main reasons for this struggle is the scarcity of IT resources and expertise. As per an Appian study, “82% of companies can’t attract and retain the software engineers” needed to build solutions in-house. Another study reveals that an estimated 377,500 IT jobs will remain unfilled annually from 2022 to 2032. In an era of rapid digital transformation, Low Code No Code software stands at the forefront as an innovative solution that empowers users to create applications without the need for extensive coding knowledge. These revolutionary platforms pave the way for non-technical individuals to devise and deploy applications tailored to various business needs, from workflow automation and customer experience enhancement to data-driven insight generation. In this blog post, I delve into the fundamental aspects of No Code Low Code software, exploring their key components, potential business impacts, implementation strategies and evaluation metrics to measure their success.

Key components of Low Code No Code software

Low Code No Code software uses a multifaceted approach for software development. There are three crucial components of Low Code No Code software I’ll delve into. Understanding these elements is essential before selecting and implementing LCNC software. The key components are:

  • Differentiating Low Code No Code: I’ll explain the distinctions and parallels between Low Code No Code software to make it easier to determine which one aligns better with your project requirements.
  • Workflow Integration: I will explain how to seamlessly incorporate Low Code No Code software into your existing business operations, systems, and data sources while ensuring compatibility and security.
  • Choosing the Right Tools: I’ll offer criteria and guidelines to aid you in selecting the most suitable Low Code No Code platform or tool that aligns with your specific objectives. Moreover, I will guide you on how to compare and evaluate various options.

Each of these components plays a pivotal role in leveraging Low Code No Code software effectively for your business.

Differentiating Low Code & No Code

As alluded to above, Low Code No Code (LCNC) represents two distinct types of software development, both designed to facilitate application building with minimal or even zero coding. Low Code software necessitates some degree of coding, especially when it comes to intricate or tailored features and is particularly beneficial for developers or advanced users who desire greater control and flexibility over their applications.

On the other hand, No Code software completely eliminates the need for coding and serves as an ideal choice for non-technical users seeking a simpler, more expedient route to application creation. So how do they align and how do they compare?

Feature
Low Code
No Code
Coding requirement
Minimal coding for complex or customized features
No coding at all
User type
Developers or advanced users who want more control and flexibility
Non-technical users who want a simpler and faster way to create applications
Visual development environment
Yes, with drag-and-drop templates and pre-built components
Yes, with drag-and-drop templates and pre-built components
Integration with existing systems
Yes, with some coding or configuration
Yes, with some configuration or third-party services
Customization and scalability
High, with some coding or configuration
Low, with limited options or third-party services

Workflow integration

Not all Low Code No Code software can integrate smoothly with legacy systems and data sources. Some LCNC software may require users to replace or modify their existing systems, which can be costly,  time-consuming, or even leave a project stuck on the starting block. That’s why it’s important to choose LCNC software that can sit on top of existing tech infrastructure and interact with it through simple configuration or third-party connectors. 

For a new software application to serve as more than just a thought experiment, it almost certainly must leverage the data and functionality of legacy systems while also adding new features and capabilities. Integration serves that requirement and is a crucial aspect of any business that requires careful planning and evaluation to ensure that the new tools and platforms complement rather than conflict with existing operations.

Choosing the right tools

The Low Code No Code software space sits on a spectrum that encompasses various tools and platforms, each with its unique features, functions, and pricing structures. It's crucial to identify the tools that dovetail with your specific objectives and requirements.

Here are some criteria and guidelines for evaluating and comparing various Low Code No Code tools:

  • User Experience: Assess the intuitiveness and simplicity of the user interface and the development environment. Consider the level of training and support needed to use the tool effectively.
  • Capabilities: Understand the tool's potential and limitations. Determine what kind of applications you can build with it and evaluate how customizable and scalable these applications can be.
  • Integration: Gauge the tool's ability to integrate seamlessly with your existing systems, data sources, and cloud services. Ensure the integration is both compatible and secure.
  • Security: Check the tool’s security standards, compliance, and data protection features and avoid tools with risky code.
  • Scalability: Check the tool’s performance, availability, and customization features and avoid tools with limited capabilities.

Impact of Low Code No Code Software on Your Business

Utilizing Low Code No Code software allows for quicker and simpler application creation, resource and cost optimization, and an improvement in customer satisfaction and loyalty. In this part, I will explore three primary impacts of LCNC software on your business:

  • Efficiency in Time: LCNC software can curtail the time and effort needed for developing and deploying applications. This efficiency can enhance speed to market, agility, and innovation.
  • Resource Optimization: LCNC software can optimize resource usage and allocation, thereby reducing operational costs, by freeing up IT resources for more strategic tasks; increasing return on investment (ROI).
  • Boosted Customer Satisfaction (CSAT): LCNC software can elevate customer experience and satisfaction overall by helping projects move quickly and therefore affording teams a chance to address more of the deficiencies in their customer experience; leading to increased customer retention, loyalty, and advocacy.

Efficiency in time

Low Code No Code software drastically cuts down on the time and effort needed to develop and deploy applications. As per a study by Forrester, the use of LCNC software can expedite the delivery of applications by a factor of 10 or more, while using 70% fewer resources.

As per a study by Forrester, the use of LCNC software can expedite the delivery of applications by a factor of 10 or more, while using 70% fewer resources.
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The reason for this speed is that LCNC software either minimizes or omits the complex coding process altogether, relying instead on visual tools, drag-and-drop elements, templates, and pre-configured features. Code-based projects with IT often leaves development teams starting from scratch. Code-free software also facilitates quicker testing, debugging, and updating of applications through automation and cloud-based deployment.

Resource optimization

One significant benefit of Low Code No Code software is its unique ability to optimize resource utilization and distribution. By incorporating LCNC software into operations, any business can minimize reliance on overburdened internal IT departments or costly external IT services, which often consume considerable time and carry inherent risks.

LCNC software can free up your IT resources for strategic initiatives, such as innovation, security, and governance. It empowers even those lacking technical skills to develop applications autonomously, thereby decreasing dependence on IT personnel. This autonomy can enhance IT productivity and efficiency, circumventing IT bottlenecks and backlogs.

Boosted customer satisfaction (CSAT)

Another advantage of Low Code No Code software – is its potential to heighten customer satisfaction and build loyalty. The implementation of automation allows businesses to create applications that are highly responsive, personalized, and still engaging for its customers. LCNC helps businesses implement those automated processes even more quickly and effectively than ever before so they can give customers even more opportunities for automated self-service.

Evaluating Low Code No Code Tools

Business Compatibility

Choosing the right Low Code No Code tool for your enterprise hinges on its alignment with your business objectives, needs and challenges. The effectiveness of a LCNC tool can vary greatly across industries and use cases, making it vital to find a solution that is tailored to your specific business domain, requirements, and expectations.

To assess the business compatibility of a LCNC tool, consider the following key questions:

  • Feature Alignment: Does the LCNC tool offer features and functionalities that align with your business goals and desired outcomes?
  • Industry Standards: Does the LCNC tool adhere to industry standards and best practices pertinent to your business domain?
  • Customization: Does the LCNC tool provide templates, components, and accelerators that are customized to your business use cases and scenarios?
  • Integration: Does the LCNC tool seamlessly integrate with your existing systems, workflows, and data sources?
  • Compliance: Does the LCNC tool meet the security, privacy, and regulatory policies and guidelines relevant to your business?

Implementation Timeline

The duration it takes to deploy and begin utilizing a Low Code No Code tool can hinge on several factors including the project's complexity and scope, the availability and proficiency of resources, integration and customization requirements and testing and deployment procedures. A LCNC tool with a swift implementation process can prove beneficial by saving time and costs, as well as delivering results more rapidly.

Consider these guiding questions when estimating the implementation timeline of a LCNC tool:

  • Feature alignment: Does the LCNC tool offer features and functionalities that align with your business goals and desired outcomes?
  • Industry standards: Does the LCNC tool adhere to industry standards and best practices pertinent to your business domain?
  • Customization: Does the LCNC tool provide templates, components, and accelerators that are customized to your business use cases and scenarios?
  • Integration: Does the LCNC tool seamlessly integrate with your existing systems, workflows, and data sources?
  • Compliance: Does the LCNC tool meet the security, privacy, and regulatory policies and guidelines relevant to your business?

Platform Cost Analysis

The last crucial aspect to consider when selecting a Low Code No Code tool for your enterprise is its financial impact. Evaluating the cost of a LCNC platform involves juxtaposing the initial and recurring expenses against the anticipated benefits and savings. A tool that offers lower costs can aid in maximizing your ROI and minimizing your total cost of ownership (TCO).

In assessing the cost-effectiveness of a LCNC tool, consider these critical questions

  • Subscription or license fee: What is the cost of subscribing to or licensing the LCNC tool?
  • Additional expenses: What are the supplementary costs related to hosting, storage, bandwidth, security, among others?
  • Maintenance and support costs: What are the expenses associated with maintaining and supporting the LCNC tool?
  • Training and learning costs: What are the costs involved in training users and developers to use the LCNC tool effectively?
  • Opportunity costs and risks: What are the potential opportunity costs and risks associated with employing or avoiding the LCNC tool?

The Ushur Low Code No Code (LCNC) platform for enhanced digital experiences

The Ushur Customer Experience Automation (CXA)™ platform is the leading Low Code No Code (LCNC) software that enables businesses to create automated and AI-powered customer experiences. With its intuitive interface and robust capabilities, users can easily develop intelligent chatbots, personalized notifications, proactive communication channels, and other digital solutions without any coding expertise. The platform also provides analytics and insights to improve customer engagement and satisfaction across various touchpoints. Ushur stands out among other LCNC platforms with its omnichannel, AI-centric, and seamless integration features.

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