An UshurX Solution Pack
Severe Weather Alerts
Deliver empathetic policyholder support with real-time communications – before and after the storm
- Warn customers ahead of storms and continue support in the same channel
- Provide guidance for loss prevention and how to file a claim
- Pre-built to minimize lift and expedite deployment
- HIPAA-secure to safeguard sensitive documents and data
- Estimate to repair/replace
Tips to prepareHere is important information to help you stay informed, get ready and protect your property.
Alert & Inform
Alert policyholders of any impending weather events
Weather alert templates ready out of the box
Tell customers when they may be impacted by severe weather events.
Keep customers safe
Keep customers safe in moments when they've been most impacted, and deliver support.
Progress customers through their journey along a single channel, no switching needed.
Support customers and give guidance
Automated so carriers can converse with customers and check on their wellbeing
Show empathy during sensitive situations to nurture relationships.
Check on customers
Scale the process of checking on customers with conversational AI.
Guide customers on where to find resources for help.
Expedite claims by sharing best practices
Designed to scale the process of serving customers and guide their claims process
Check in on customers who need support and service.
Provide guidance to simplify the claims journey for customers and carriers alike.
Inform customers how to document damage and submit files for repair.