Ushur for Hardship Inquiries and Account Resolution

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Late or missed payments on loans, mortgages, and credit cards can result in costly hardships for both bankers and their customers. Having to call in to the bank’s service center and wait on hold with an agent only compounds that stress. Ushur’s Customer Experience Automation™ platform allows for digital self-service with customers who have missed a payment to guide them to next steps. By reducing call volume and improving time to resolution, financial services organizations not only benefit from increased customer satisfaction, but also reductions in costs and processing times.

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Explore the Ushur Platform, or contact sales now and start improving and automating customer experiences with incredible self-service options. You can contact us to design a custom solution for your business.
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