Maximize agility across the insurance journey with AI-powered Micro-Engagements™
Property and Casualty (P&C) suffers because the scale of claims interferes with giving your customers the client experience they deserve. How can we address that gap between a digital consumer’s expectations of timeliness and the time-consuming nature of insurance claims?
Insurance carriers are increasingly depending on automation and artificial intelligence (AI) to meet their customers in their preferred channels and shorten the claims journey. P&C has an opportunity to catch up with other industries already using AI to help scale their business and drive measurable increases in customer satisfaction.
In this P&C e-book, you’ll learn:
- Simple but not simplistic automation makes it easy to build powerful automation flows once and deploy them across all channels.
- Conversational AI understands the tone and desired outcomes of your customers’ communications to answer questions even before they’re asked.
- Speed and accuracy of AI keep pace with the growing demand on your marketing and claims teams.