Ushur Logo


Rise of the Citizen Developer: How leading Insurers are leveraging low-code

What do Unum Group and Tower Insurance have in common? Well, a lot actually.

Both are well-regarded insurance providers serving policy-holders around the globe and New Zealand, respectively. Both are leaders in their lines of business, providing diverse and comprehensive coverage and services to their clients.

But most importantly, these enterprises are primed for these unprecedented times, transforming how they do business by streamlining their teams for agility, accelerating growth, and completing their digital transformation journeys, by leveraging AI and low-code automation tools.

Low-code automation has empowered business users to nimbly create and iterate new business tools, with guidance from IT departments that are rapidly becoming AI Centers of Excellence.

In this panel discussion, hear from Unum and Tower executives on how low-code automation has disrupted and accelerated enterprise-scale development.
Learn how Tower Insurance saw its investment in agility pay off when a major storm left thousands of its customers scrambling. Tower’s business teams were able to quickly deploy self-designed solutions to collect critical information from customers over an omni-channel, two-way platform, reducing risk and time to business significantly.
Discover how Unum Group decided against hiring an army of engineers to cobble together custom portals. With an AI-powered low-code platform, Unum business teams could create complex and malleable journeys, supercharging the company’s solution development.
Miles FordyceHead of Platforms
Preetha SekharanHead of Digital Incubator
Daniel Maconaghieanager, Integration & Development
Vandana RaoVP Customer Growth

Watch on Demand

Ready to level up your
Customer Experiences?

Explore the Ushur Platform, or contact sales now and start improving and automating customer experiences with incredible self-service options. You can contact us to design a custom solution for your business.
Request Demo
Ushur Community
Join a community of Ushurites, learning and improving the best Customer Experience Automation platform available.
Join Community
Join our newsletter and stay up to date on the latest thought leadership and industry content.