Demo Video

Agent Initiated Specialty Provider CX

In this video, Circle Specialty Providers shows how they use Ushur's HIPAA-secure automation to streamline their order intake process by empowering live agents to efficiently capture imaging orders and other essential information and documentation.

  • Ushur's Invisible Portal allows live agents to deploy a HIPAA-secure Invisible App via SMS to capture essential documents and information from patients.
  • Patients can use this link to securely upload documents, such as imaging orders, via their mobile device.
  • The uploaded documents are securely injected directly into backend systems for order processing.
  • Patients can receive tailored pre-appointment reminders and educational content, such as pet scan preparation instructions.
  • Ushur's secure patient engagements reduce last-minute rescheduling, no-shows, and complex manual interventions.

Ready to experience the power of Ushur's Customer Experience Automation platform for yourself? Request a demo to see how Ushur can transform your order intake process, boost efficiency, and enhance patient satisfaction.

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