Demo Video

Agent Initiated Specialty Provider CX

In this video, Circle Specialty Providers shows how they use Ushur's HIPAA-secure automation to streamline their order intake process by empowering live agents to efficiently capture imaging orders and other essential information and documentation.

  • Ushur's Invisible Portal allows live agents to deploy a HIPAA-secure Invisible App via SMS to capture essential documents and information from patients.
  • Patients can use this link to securely upload documents, such as imaging orders, via their mobile device.
  • The uploaded documents are securely injected directly into backend systems for order processing.
  • Patients can receive tailored pre-appointment reminders and educational content, such as pet scan preparation instructions.
  • Ushur's secure patient engagements reduce last-minute rescheduling, no-shows, and complex manual interventions.

Ready to experience the power of Ushur's Customer Experience Automation platform for yourself? Request a demo to see how Ushur can transform your order intake process, boost efficiency, and enhance patient satisfaction.

Request a demo

Ready to level up your Customer Experiences?

Explore the Ushur Platform, or contact sales now and start improving and automating customer experiences with incredible self-service options. You can contact us to design a custom solution for your business.
Request a demo

Ushur Community

Join a community of Ushurites, learning and improving the best Customer Experience Automation platform available.


Join our newsletter and stay up to date on the latest thought leadership and industry content.