Demo Video

Specialty Provider Intake Automation

This video shows a specialty outpatient provider leveraging Ushur's Customer Experience Automation (CXA) platform to streamline their complex order intake process. By harnessing the power of automation and artificial intelligence, Circle Specialty Providers is able to process complex faxes, automatically gather missing patient data, and improve patient experiences.

Key Takeaways:

  • Automate patient data capture from faxes with multiple patients with AI-powered Intelligent Document Automation (IDA)
  • Identify and associate orders, clinicals, and insurance cards with the correct patients
  • The platform can initiate outbound campaigns via email or other preferred channels to gather missing information, such as diagnoses.
  • Initiate gathering of missing information, such as diagnoses, via email, SMS, or other preferred channels
  • Seamlessly integrate with CRM and backend clinical systems, eliminating manual data entry and streamlining workflows
  • Provide omnichannel, HIPAA-secure, and two-way communication capabilities to improve processing time and simplify order intake

Ready to experience the power of Ushur's Customer Experience Automation platform for yourself? Request a demo to see how Ushur can transform your order intake process, boost efficiency, and enhance patient satisfaction.

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