Resources

Case Studies

Learn how companies are using Ushur to accelerate service workflows in Customer Support, Claims Processing, Sales, and more.

billing
Billing
cognitive FAQ
Cognitive FAQ
agent assistance
Agent Assistance

Blog

Stay up to date on the latest in AI and automation for service workflow acceleration here.

conversational ai
How can we use Conversational AI for Service Desk?
Many IT workflows that were previously done primarily through email, would be much better suited for automated text-message conversations using...
stuck in email
It’s 2018: Why are your I.T. service desk requests still stuck in email?
How to optimize I.T. service desk with automated two-way text messaging I was at the Atlassian Team Tour event recently...
compliant with claims processing
How to Stay Compliant with Claims Processing
When it comes to processing claims, there are a number of potential security and compliance traps that could mean serious...
chatbots as insurance agents
Chatbots as Insurance Agents
Insurance claim processes are notoriously lengthy and cumbersome, for both insurance companies and their customers. From long and arduous back...
chatbots
Does your company need chatbots?
AI and Chatbots are all over the news lately, with companies moving to automate their low-level, repetitive tasks in droves....
hr department needs chatbot automation
3 Reasons Your HR Department Needs Chatbot Automation
HR departments are in desperate need of automation. The number one complaint of HR professionals has consistently been of lost...