There are critical moments in a P&C claims journey that demand proactive engagement and communication with claimants if carriers want to drive down costs and simplify claim management. A customer experience strategy that seeks to simplify those engagements has to include automation, and Customer Experience Automation (CXA) helps carriers automate with their policyholders’ best interests in mind.

Download this one-pager of the Ushur P&C claims journey to see all the touch points and micro-engagements™️ where Ushur can optimize your customer experience with Customer Experience Automation (CXA).