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Customer Experience Automation™ Platform

Unleash the power of AI and no-code to self-serve every micro-engagement™-from acquisition and onboarding to end-to-end customer service journeys.

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Quick-Start Solution Packs

Get started with pre-built solutions bundled to solve immediate challenges. Get up and running in a few weeks and realize immediate results.

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UshurXMedicaid Quality Engagement & Activation

An UshurX Solution Pack

Medicaid Quality Engagement and Activation

Digitally engage with members through a HIPAA-secure channel for better Medicaid outcomes

  • Automate your Medicaid engagement with minimal effort required
  • Focus on supporting members while alleviating staff burnout
  • Reduce inbound call volume with proactive outreach from a digital channel
  • Engage two-way and dynamically adapt journeys based on member needs

Contact us to learn more

1SDOH Survey
2Health Risk Assessment (HRA) Survey
3Care Gap Closure
Conduct social determinants of health (SDOH) surveys in a user-friendly and convenient-to-answer bite size format
Provide health risk assessments (HRA) surveys in an easier-to-complete format
Educate, survey, and guide members conveniently to take better health actions
User surveys adapt real-time based on prior answers
Built-in progress tracker to minimize abandonment
Guide members in real-time towards resources for self-care, medical care, behavioral health, and more
Offer real-time support based on need like maps to food and other community and plan resources
Real-time survey adjustment based on prior answers
Appointment setting support, reminders and rescheduling

Elevated Customer Experiences in Weeks

Differentiate your customer experience with Ushur Invisible App™
SDOH
Housing
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(All fields are required unless specified optional)
What is your housing situation today?Think about the place you live. Do you have problems with any of the following?
Select all that apply:
Continue
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Customized branding for brand recognition and trust
A HIPAA-secure, rich user experience designed to be intuitive and engaging
Minimal IT and no professional services needed
With integrated analytics to evaluate campaign effectiveness
Customized for each customer and reachable 24/7

What's in the Package

Customer Experience Automation, right-sized to your specific needs

Automation
Ready-to-go process automation workflows for your use case
Templates
Templatized conversational prompts and digital experiences
Analytics
Out-of-the-box analytics, insights and reporting
Environments
Separate environments for development and production
Support
12x5 support with 10hrs of professional services

Ready to level up your
Customer Experiences?

Explore the Ushur Platform, or contact sales now and start improving and automating customer experiences with incredible self-service options. You can contact us to design a custom solution for your business.
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