UshurXCommercial Health Plan Quality Engagement & Activation
An UshurX Solution Pack
Commercial Health Plan Population Health and Wellness
Digitally engage with employees and members for better experiences and health outcomes
- Automate your Medicare engagement with minimal effort required
- Focus on supporting members while alleviating staff burnout
- Reduce inbound call volume with proactive outreach from a digital channel
- Engage two-way and dynamically adapt journeys based on member needs
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1SDOH Survey
2Health Risk Assessment (HRA) Survey
3Care Gap Closure
Conduct social determinants of health (SDOH) surveys in a convenient, user friendly format
Provide health risk assessments (HRA) surveys in an easy-to-complete format
Survey, educate and guide members towards better health decisions
Surveys adapt in real-time based on previous answers
Built-in progress tracker to encourage completion
Guide members towards resources for care management, medical care, medication adherence, behavioral health and more
Offer real-time support based on need like self-care, medical care, behavioral health and more
Real-time survey adjustment based on previous answers
Automate appointment setting, reminders and rescheduling
Elevated Customer Experiences in Weeks
Differentiate your quality engagements with Ushur Invisible App™
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Customized branding for brand recognition and trust
A HIPAA-secure, rich user experience designed to be intuitive and engaging
Minimal IT and no professional services needed
With integrated analytics to evaluate campaign effectiveness
Customized for each customer and reachable 24/7
What's in the Package
Customer Experience Automation, right-sized to your specific needs
Ready-to-go process automation workflows for your use case
Templatized conversational prompts and digital experiences
Out-of-the-box analytics, insights and reporting
Separate environments for development and production
12x5 support with 10hrs of professional services