The PEAK Matrix is a comprehensive assessment that evaluates technology providers within the Conversational AI space across various dimensions, such as impact, vision and capability. A Star Performer title is awarded to providers that demonstrate the most improvement and growth over time on the PEAK Matrix.

Everest Group’s recognition of Ushur as a Star Performer and Major Contender exemplifies our mission towards empowering organizations with Conversational AI in transforming their customer experience and operational excellence. Key innovations include:

• Precise Industry-safe Large Language Models
• Advanced Generative AI for Phrase and Workflow Generation
• Native AI Skills and Machine Learning Models