Jira Service Desk Integration

Ushur’s integration with Jira Service Desk allows you to turn your approvals into quick and seamless two-way text messages. Ushur for Approvals engages with approvers on their mobile phones, and all interactions are logged back into Jira Service Desk automatically to accelerate your approval workflows.

Benefits

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Great for teams on the go

With Ushur’s Jira integration, approvals and process reviews are all mobile-based and easy to consume. Even if your users end up in front of a laptop, Ushur’s responsive Invisible App gives them the same unified experience.

off-the-shelf

Accelerated workflows

Save time and work with your team more efficiently using Ushur. Ushur workflows deploy with a single click and it is easy to test multiple Ushur's at a time. Ushur handles the deployment infrastructure so you
don’t have to.

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Make tickets simple

Service desk tickets need attention at the right time and status updates proactively. Ushur simplifies tickets with text message-based updates and provides action-oriented information to make resolving tickets hassle-free.

Major Features

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Mobile number opt-in process

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Support for multiple approval requests per approver simultaneously

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Works with existing Jira Service Desk workflows

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View additional details of the request without logging into Jira Service Desk

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Auth-based single sign-on with Jira Service Desk credentials

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No need to configure numbers in Jira Service Desk

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Works in 192 countries and in 60 language

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Interested in learning more about what Ushur can automate for your company?
Don't hesitate to reach out to us with any questions you may have.