JIRA SERVICE DESK INTEGRATION

Ushur’s integration with Jira Service Desk allows you to turn your approvals into quick and seamless two-way text messages. Ushur engages with approvers on their mobile phones, and all interactions are logged back into Jira Service Desk automatically to accelerate your approval workflows.
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Benefits

Great for teams on the go

With Ushur’s Jira integration, approvals and process reviews are all mobile-based and easy to consume. Even if your users end up in front of a laptop, Ushur’s responsive Invisible App gives them the same unified experience.

Accelerated workflows

Save time and work with your team more efficiently using Ushur. Ushur workflows deploy with a single click and it is easy to test multiple Ushur's at a time. Ushur handles the deployment infrastructure so you
don’t have to.

Make tickets simple

Service desk tickets need attention at the right time and status updates proactively. Ushur simplifies tickets with text message-based updates and provides action-oriented information to make resolving tickets hassle-free.

Major Features

Mobile number opt-in process
Support for multiple approval requests per approver simultaneously
Works with existing Jira Service Desk workflows
View additional details of the request without logging into Jira Service Desk
Auth-based single sign-on with Jira Service Desk credentials
No need to configure numbers in Jira Service Desk
Works in 192 countries and in 60 language
Diagnostics & Troubleshooting