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Customer Experience Automation™ Platform

Unleash the power of AI and no-code to self-serve every micro-engagement™-from acquisition and onboarding to end-to-end customer service journeys.

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Glossary

Operational Effectiveness

[ op-uh-rey-shuh-nl ih-fek-tiv-nis ]noun

Refers to an organization's ability to efficiently and successfully execute its core processes and activities to achieve its strategic goals. It involves optimizing resources, improving workflows, and enhancing productivity to maximize overall performance and competitiveness.

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