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Customer Experience Automation™ Platform

Unleash the power of AI and no-code to self-serve every micro-engagement™-from acquisition and onboarding to end-to-end customer service journeys.

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Glossary

IT Help Desk

[ it help desk ]noun

An IT help desk is a centralized support service within an organization responsible for addressing and resolving technical issues and inquiries from employees or customers. It assists with troubleshooting hardware and software problems, providing technical guidance and solutions.

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